How Can I Access My Simple Mobile Bill and Settings Online?

Introduction

Do you have a Simple Mobile plan? Although it isn't your regular postpaid plan, you can set up Auto Pay to automatically refill your service and help prevent interruptions. With Auto Pay enabled, your plan automatically renews on your service end date using your selected payment method. So, how do you view your payment information and other account settings? You can easily access them by signing in to your Simple Mobile account through the website or app. Continue reading for step-by-step instructions on how to view your payment information and manage your account settings online.

Sign in To Your Account

To access your Simple Mobile account on the website, enter your email address, phone number, or SIM number, then click Continue.

If you're using the app, select your preferred sign-in method. You can sign in using your email address, phone number, SIM card, or device serial number. Enter the required information and tap Continue to access your account.

Tap Plan Details

You can see this option once logged in. This can be viewed from the Dashboard on the app.

Check Your Renewal Amount

The renewal amount shows how much you'll need to pay to renew your prepaid plan for the next service period. If you're enrolled in Auto Pay, the renewal amount will automatically be charged to the payment method enrolled on your account.

Make sure your selected payment method has sufficient funds or available credit before the renewal date. If the Auto Pay transaction can't be completed, your plan may not renew as expected, which could result in a service interruption.

You can also text USAGE to 611611 to check your current balance and usage information. Follow the instructions in the response to view the available details about your Simple Mobile service.

If you want to view your payment history, proceed to the next step.

Tap the Three Horizontal Lines

To view your payment history, go to Account Management. Tap the three horizontal lines in the upper-left corner of the app to open the menu.

Tap Payment History

Tap Payment History to view your previous payments. You can sort your payment history by amount or date to make it easier to find a specific transaction. To view additional details about a payment, simply tap the transaction.

Want to change your profile or notification settings or manage your payment methods? Proceed to the next step.

Tap Profile or Notifications Under Account Management

To change your notification settings or edit your profile, tap the three horizontal lines again to get to Account Management. Then, select Profile or Notifications and follow the on-screen instructions to make your changes.

To manage your payment information, tap Manage Credit Cards. From there, you can add or remove a payment method associated with your Simple Mobile account.

Can't find the setting or information you need? Tap Support & More to view additional support options and resources.

Conclusion

Were you able to check your renewal payment and manage your account online? You can easily do this by signing in to your Simple Mobile account or downloading the app. To help avoid service interruptions, consider setting up Auto Pay and make sure you have sufficient funds before your renewal date. If you prefer in-person assistance, you can also use the Store Locator in the app to find a retailer near you. If you still have questions about your plan, chat with them online or contact Customer Support directly for further assistance.