What is Simple Mobile's Return Policy for Devices?
Simple Mobile's return policy for devices allows customers to return their device within 30 days from the date of purchase. To be eligible for a return, the device must be in its original condition with all accessories, documentation, and packaging intact. Proof of purchase is required for all returns. Simple Mobile does not accept returns for devices that have been activated or used on their network. A restocking fee may apply for certain devices, which will be deducted from the refund amount. The refund will be issued in the original form of payment within 7-14 business days after the return is processed. It is important to note that service plans, airtime, and related services are non-refundable. For full details and exceptions, customers are encouraged to review the return policy on Simple Mobile's website or contact customer support.
Answered May 3, 2024
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