Just received a text message from metro pcs, saying I have used **G of **G available on...

GetHuman993966's customer service issue with Metro PCS from August 2018

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The issue in GetHuman993966's own words
Just received a text message from metro pcs, saying I have used **G of **G available on my plan. I recently upgraded my phone and specifically asked a sales representative about this. He assured me that because I am subscribed under the $**, Unlimited, high-speed data plan that there is NOT a cap to my data, and that it was probably something from my phone itself, but, that if I down-graded to the $**, Unlimited plan, that there WOULD be a "cap". Could you explain this? If I could save $** a month, and basically have the exact same data-plan, why am I posing that extra $**.
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Metro PCS

Customer service issue
Reported by GetHuman993966
Aug 15th, 2018 - 4 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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Timeline
GetHuman993966 started working on this issue
Aug 15th 9:52am