My LG Aristo device is not being able to unlocked after ** days as said by metro pcs...

GetHuman753392's customer service issue with Metro PCS from June 2018

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The issue in GetHuman753392's own words
My LG Aristo device is not being able to unlocked after ** days as said by metro pcs . I am no longer in the states and wish to use my device in Jamaica. What am i to do
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Metro PCS

Customer service issue
Reported by GetHuman753392
Jun 5th, 2018 - 5 mons ago
I have an issue with Metro PCS too
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Seen by 14 customers so far
Similar issue to 597 others
1 customer following this
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Items needed
8 Digit PIN
Phone number
Name on account