I wanted to switch carriers to MetroPCS and when I looked up on line Metro PCS website...

GetHuman-cyurek's customer service issue with Metro PCS from June 2018

Help with my Metro PCS issue
The issue in GetHuman-cyurek's own words
I wanted to switch carriers to MetroPCS and when I looked up on line Metro PCS website to see if my phone and current carrier were compatible, the compatibility checker said in green letters "success!". So i went down to two different Metro PCS here in my town and they looked up and said that they could not guarantee that my phone would work since metro is on CDMA and my carrier is on GSM!!! I have wasted a whole day to find this out and I really think that you need to re-do your website since this false advertising!
GetHuman-cyurek did not yet indicate what Metro PCS should do to make this right.
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How GetHuman-cyurek fixed the problem
Nothing was really resolved other than I am not able to go to MetroPCS because of the GSM system they are on verses what my current carrier is, they do not mix and I am not going to purchase another phone just to change since I just purchased my new phone this year in March. UGH!
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Metro PCS

Customer service issue
Reported by GetHuman-cyurek
Jun 4th, 2018 - 6 mons ago
I have an issue with Metro PCS too
GetHuman-cyurek shared how to fix
Seen by 12 customers so far
Similar issue to 514 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
GetHuman-cyurek started working on this issue
Jun 4th 9:39pm
GetHuman-cyurek confirmed the issue is fixed. Hooray!
Jun 5th 3:07pm