I tried to live chat twice last week and was told i would be contacted via phone and i...
GetHuman-leannem's Cancel or change services issue with Verizon FiOS from April 2018
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Help with my Verizon FiOS issue
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Before contacting them, items GetHuman-leannem may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-leannem's own words
cancel my television cable portion of my package as I only need internet at the current time. ... I tried to live chat twice last week and was told i would be contacted via phone and i have still not been contacted by anyone at fios confirming my request
I am currently going through a really rough time, I was robbed at gunpoint and all of my cash and cards were stolen as well as my phone and cable unfortunatly is just not a luxary we can afford anymore.
i have a police report with the case number as well as contact informaton for the detecive who can also confirm my resent hardship, so i would just like to cancel my tv package, just keep the internet service and to be either called tomorrow at ***-***-**** or sent an email to *****@***.com confiming my request was receievd and i could also email a copy of the police report
I have an issue with Verizon FiOS too
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