How Do I Schedule an Installation Appointment with Verizon FiOS?
Prospective Verizon Fios customers can schedule installation through the Verizon Fios website or by calling Verizon customer service. However, the first step is to determine if Verizon Fios is offered in your area. Select your package and use the Verizon website to schedule your installation. Include your address and other important details when setting up your installation and select your date and time.
Schedule a Verizon Fios installation by visiting the website and checking for availability in your area. Select your package or plan and start the online appointment reservation process. Include your address and any other information that you're prompted to provide to schedule the online installation.
Step One
The first step is to verify that Verizon Fios is available in your area. You can do this by visiting the Verizon Fios website and checking the availability for your area. Tap the check availability option on the Verizon Fios website and enter your address. If you live in a condo or apartment, don't include the apartment or unit number.
Step Two
Choose the package you're interested in. These packages include internet, TV and home phone options. The Verizon website displays all of the options and packages available in your area. Make your choice and proceed to the scheduling option.
Step Three
Visit the Verizon Fios website or call Verizon customer service to schedule the installation. If you choose to visit the website, submit an online order for installation. Choose a night, weekend or same-day appointment. Schedule your installation date and time, and check for your email confirmation within 24 hours. You also have the option to call Verizon directly and set up your Verizon Fios installation. Give the customer service representative your address and package choice. Then, select your date and time choices for installation.
After you've scheduled your installation, you can download the app to check the status of any equipment shipped to you. You can also change the installation date before the original installation date, and update your contact information if necessary. You can also leave notes for the Verizon Fios technician.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Verizon FiOS Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Schedule an Installation Appointment with Verizon FiOS? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Verizon FiOS
Speak to An Expert Now
Paying Too Much for Internet?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies