How Can I Access My Verizon FiOS Bill and Settings Online?
This article outlines how to access your online Verizon FiOS account. If you need to access your current and past bills online or you would like to review and change your FiOS settings then this guide can help you. The article provides a step by step guide on how to sign in to your account via the website or mobile app and where you can find your billing information and setting options.
If you have a Verizon FiOS telephone, internet, and television subscription and you would like to access your bills and settings online, here is a quick step by step guide.
You are a Verizon FiOS customer and every month you receive your bill outlining your payments and subscription. However, if you could review your billing options, access historic bills, and change your settings online your experience would be greatly improved.
Fortunately, all of this is possible through the Verizon FiOS app or website. Here's how.
Download the app:
If you have a Verizon FiOS account one of the quickest ways to regularly access your bill or settings is through the My FiOS mobile app.
To download the app either search 'My FiOS' in your mobile app store or access the Verizon website on your mobile phone and click the 'My FiOS Account App' link at the bottom of the home page.
Once you have installed the app on your device you can use your login details to sign in.
Sign in to My Verizon:
If you would prefer to manage your bills and settings through your web browser then you can do so through the My Verizon website.
You can use your user ID and password to sign in online.
If you have forgotten your user ID or password you can simply reset your sign in details by clicking on the 'forgot your info' link and following the instructions.
Access your account settings:
Once you have successfully logged in to either the My FiOS app or the My Verizon website you should be able to see a navigation tab that will help you navigate your account settings.
On the My Verizon website, this the navigation tab will be displayed across the top of your screen and you should see options such as 'my plan & services' and 'my devices'.
If you are using the My Fios app you can scroll through your options or use the navigation bar at the bottom of your screen to select the setting option you are searching for.
To find the specific information you are searching for you may have to click through other related tabs until the option you are searching for is visible.
View your bill:
If you have logged in to the My Verizon website the navigation bar with the 'my billing & usage' tab should be visible. Once you have selected this option your most recent bill summary will appear.
To view historic bills you can select the 'payment history' link on the right-hand side of the page.
If you are using the My FiOS app you can pay your bill through the 'pay my bill' option or view your current and past bills by selecting the 'my bills' tab from the bottom of the page.
If you are still unable to access your bills and settings after following these steps you can call the Verizon FiOS customer service line and ask for their assistance. The Verizon FiOS customer service phone number can be found on the GetHuman website.
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Why does GetHuman Write How-to Guides for Verizon FiOS Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Access My Verizon FiOS Bill and Settings Online? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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