How Can I Track a Lost or Stolen Verizon FiOS Phone?

If you lose your phone, it's always good to try to locate it first, don't give up, and opt to buy a new one without locking or trying to track the phone. There is no harm in trying to find your phone, as it may be misplaced in the room. Using the locator service helps you know for sure if it's stolen or just misplaced. You can remotely wipe out all personal information from the phone to security purposes.

Christian Allen is the editor / author responsible for this content.
Jan 29, 2020

How Can I Track a Lost or Stolen Verizon Fios Phone?

Losing your Verizon FiOS phone can be expensive, more so if it has vital information. Don't worry as there are ways to locate the phone and secure your device. Mobile phones are on the list of items you can't live without. People store photos, apps, passwords, contacts, and confidential emails on their phones, which makes it a valuable asset.

Nobody ever plans to lose their phone or have it stolen, but it often happens. When you lose the phone, you can contact Verizon FiOS customer support for protection and to ensure the phone isn't used for criminal activity or blackmail. Locator apps help you find the phone and access it remotely.

How to Track a Lost or Stolen Verizon FiOS Phone

Finding a lost Verizon phone is easy if you installed the right apps that ensure you are ready to retrieve it or remotely wipe out the contents to prevent an information breach. If you have an iPhone follow the steps below. First, use another phone.

  1. Open settings
  2. Sign in to your account
  3. Select iCloud
  4. Scroll to Find My iPhone

You get data on the last known location sent to your phone. Write it down and see if you can find it in case it's in your surrounding or nearby. If you left it in a restaurant or at home, you will know. Sometimes, people just misplace phones on their couches or cushions. The app has other features like locking the phone and remotely erasing its data. You can also put up a message like a phone number to call if found. Reporting the lost phone to the company ensures that it can't be sold as its deactivated and the IMEI monitored carefully by the network service provider.

How to Track a Lost Android Verizon FiOS Phone

In case you have an android phone, there is a simple procedure you can follow to locate your phone. Do these steps by using another phone.

  1. Open Google Play Store
  2. Sign in to your account
  3. Open Find My Device app
  4. Log in using your Google account
  5. Click locate to find your phone on the map

It's good to first ensure the Find My Device app is installed on your phone. If it's not, download it from Google play store to enjoy these features and ensure you are in control of the situation despite your loss. The app allows you to check for suspicious sign-ins if any, and lock your phone. You can call the phone number to see if someone picks up and try talking them into returning it to you. You can sign out of the Google account remotely or contact Verizon FiOS if you need further assistance.

Change passwords to your personal accounts such as emails, social networking accounts, and online banking to ensure your accounts are not compromised or lose money. If you are on the Total Mobile Protection Plan, you can contact Verizon FiOS customer support for help.

Always set difficult to crack passwords to ensure the thief can't access your vital data easily.The many apps available online makes it easy to track your phone and protect your information. Make use of the locator apps to enjoy maximum benefits. Plus, back up your data to avoid losing crucial information when you lose your phone.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I Track a Lost or Stolen Verizon FiOS Phone?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Verizon FiOS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon FiOS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Track a Lost or Stolen Verizon FiOS Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon FiOS

Asked 5 years ago
Updated 5 years ago
Viewed 1,250,299 times
Verizon FiOS
Track lost Verizon FiOS
contact Verizon customer support
lost verizon fios

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!