Cox Communications Customer Service

Contact Cox Communications & solve common issues

Use Cox Communications's Phone Number

Cox Communications's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Cox Communications. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Cox Communications customer support

Below you can compare and contrast the 10 ways to contact Cox Communications by looking at which ones are the fastest and which ones other customers recommend the most for solving Cox Communications customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Cox Communications across the following channels: Phone, Twitter, Web.

Phone number / contactWaitVotes
800-234-3993
Customer Service
7 mins398
888-566-7751
Corporate Customer Care
9 mins67
833-489-1953
Call For New Service
< 1 min186
703-378-8422
Spanish Customer Service
6 mins165
@CoxHelp
Customer Service
40 mins171
877-318-2092
Moving & Address Change Concierge
< 1 min392
Online Help at ww2.cox.com
Technical Support
< 2 hrs215
@coxtech1
Technical Support
2 mins259
888-715-3291
New Customer Concierge
< 1 min348
888-858-0822
Deals & Packages Concierge
< 1 min348

Cox Communications: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Cox Communications.
There's more!
Click below to show 41 more questions, answers, and complete guides to common Cox Communications customer support problems.

Recent reasons customers contacted Cox Communications:

Hi, there are some trees that need to be removed next to some phone lines on my company...
I just want to pay my bill via text messaging every month.
Television went to a blue screen with short bursts of programing. changed channels and...
I was given this email address (*****@***.com) to send documents to customer support an...
Need to change payment card and contact name on account, teresa my wife passed in March...
A person pretending to be me cancelled my internet, hacked my ETRADE account, my iTunes...
I cannot log into my account from the Netherlands but need to pay my bill
How can I change to paper billing. I am on auto pay. I need to still be on auto pay and...
Someone damaged the greenish Cox cylinder, wires are exposed, it appears that someone c...
You sent me this:*Account Ending In: **** ***Dear Richard Honton, ***You only have one...
I have talked to * different people at cox communications and still can not get my prob...
I called to make my final payment of $** on Friday. I cancelled my service on February...
I am a Cox customer having TV, Wifi and Homecare bundled. I now need to have attached...
My service hasn't worked in over *weeks. The modem is on but no internet. Please fix th...
Please see attached supporting documents. My name is Andre Smith I moved from **** Indi...
More customer issues

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Does GetHuman work with Cox Communications?

GetHuman does not work with Cox Communications's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Cox Communications at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Cox Communications's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Cox Communications at a Glance

Cox Communications has no chat option
Cox Communications has no customer email
Cox Communications has 1 help forum
Cox Communications has 2 twitter handles
Cox Communications has no facebook page
Contact information overview

Answered on this page:

How Can I Lower or Monitor My Cox Communications Bill?
How Do I Downgrade My Cox Communications Package?
What's the Best Cox Modem for My Home?
Is Cox the Cheapest Internet Service?
How Can I Access My Cox Communications Bill and Settings Online?
How Do I Report a Cox Communications Service Outage?
How Do I Switch My Cox Communications Account to Be Paperless?
Solutions to common issues

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