Cox Communications Customer Service

Answers to Common Problems

Use Cox Communications's Phone Number

Cox Communications's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Cox Communications.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Cox Communications.
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Click below to show 41 more questions, answers, and complete guides to common Cox Communications customer support problems.

Recent reasons customers contacted Cox Communications:

I was given this email address (*****@***.com) to send documents to customer support an...
Need to change payment card and contact name on account, teresa my wife passed in March...
A person pretending to be me cancelled my internet, hacked my ETRADE account, my iTunes...
I cannot log into my account from the Netherlands but need to pay my bill
How can I change to paper billing. I am on auto pay. I need to still be on auto pay and...
Someone damaged the greenish Cox cylinder, wires are exposed, it appears that someone c...
You sent me this:*Account Ending In: **** ***Dear Richard Honton, ***You only have one...
I have talked to * different people at cox communications and still can not get my prob...
I called to make my final payment of $** on Friday. I cancelled my service on February...
I am a Cox customer having TV, Wifi and Homecare bundled. I now need to have attached...
My service hasn't worked in over *weeks. The modem is on but no internet. Please fix th...
Please see attached supporting documents. My name is Andre Smith I moved from **** Indi...
Hi I just called and my phone call was dropped so I'm calling about my bill to see what...
what if I want to cancel a new installation and cox person to do installation - do I ge...
Last night while watching You Tube, I think, my tv stopped working. I get a screen with...

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Does GetHuman work with Cox Communications?

GetHuman does not work with Cox Communications's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Cox Communications at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Cox Communications's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Cox Communications at a Glance

Cox Communications has no chat option
Cox Communications has no customer email
Cox Communications has 1 help forum
Cox Communications has 2 twitter handles
Cox Communications has no facebook page
Cox Communications Phone Number and Contact Information

Answered on this page:

How Do I Access My Cox Communications Account?
How Do I Recover a Lost Password or Pin for My Cox Communications Account?
How Do I Fix Buffering Problems with Cox?
How Do I Switch My Internet Provider to Cox?
How Can I Track a Lost or Stolen Cox Communications Phone?
How Do I Fix a Broken Cox Communications Phone If I Have Insurance?
How Do I Return Cox Communications Equipment After I've Canceled?
Solutions to common issues

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