How Do I Switch My Internet Provider to Cox?

Switching to Cox may be a decision driven by some of their best deals. With the help of their apt agents, you will get a well-customized agreement that will fit your budget. Besides, you are assured of saving some money with their great plans in place.

Cox Communications is an entertainment and broadband company that provides high-speed internet services, among other things. Cox clients can also subscribe to the company's home phone plan, digital video, home automation, and security services. Currently, Cox is one of the largest telecom companies in the United States and serves at least six million homes and more than 19 states. The primary offering of this company is cable internet, but the company also majors in fiber optic internet for customers in some select regions. Besides, the company has 30,000 miles of Metro fiber in place. This company was founded 50 years ago and was family-owned.

Can I Switch My Internet to Cox?

If you are looking for fast and reliable service, Cox will be an excellent choice for you. The company offers some high speeds and has some free Wi-Fi hotspots and mesh Wi-Fi routers. However, the company services are not recommended for customers who want to pay every month and do not want data caps.

Cox stands at number 4 in offering the best internet service, although this year's rating was slightly lower than the 2020 rating. To be more precise, the rating dropped from 3.9 to 3.8. The company also comes out as the second cable internet provider and third when it comes to fiber internet providers.

Cox will come in handy if you move to a new address and switch your internet to Cox. All you must provide to Cox is your address and essential information, and they will take care of the rest. When moving, you have an option to use Wi-Fi hotspots provided to you by the company to ensure that you are not disconnected at any time. If you are looking for some of the most favorable deals for your switch, Cox can cater to all your cable internet needs and equipment.

If you want to change the plan you are under, you can do it at any point. All you need is to call a Cox customer care desk, and they'll advise you about the next steps.

What Information Will You Need to Switch to Cox?

Whether you need to switch to Cox through calls or in-person, it's essential to have all your information planned. Some of the information you may need include:

  • Your full name
  • Your date of birth
  • Your identification numbers
  • Your previous and current address
  • Your current broadband internet provider

After you have all this information gathered, it's time to contact Cox to cater to your switch. The several ways you can contact Cox include:


    If you want to switch to Cox, you can contact Cox and get connected to an agent who will advise you on the best plan. The agent will note all your needs and budget plans down so that they can get the best plan for you. It's essential to understand that you will receive the same level of attention as the one you would in person. If you need some adjustments in your chosen plan, your requirements will be updated with immediate effect.


    If you are a person who likes in-person meetups, it would be wise to visit one of the Cox offices around your chosen address. This company serves at least 19 different states, and its presence is notable in these locations. It's essential to have all the required details to facilitate the switch you may need.

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    Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
    How Do I Switch My Internet Provider to Cox?

    Why does GetHuman Write How-to Guides for Cox Communications Problems?

    GetHuman has been working for over 10 years on sourcing information about big organizations like Cox Communications in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Internet Provider to Cox? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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