How Do I Schedule an Installation Appointment with Cox?
Cox has you covered for great internet connection and reliable secure Wi-Fi coverage. You can use your Cox User ID and password to start watching programs, access Wi-Fi hotspots and get more services as you wait for your services to be installed. If you have a question or need help, contact customer service. Make all cable outlets or where you'd want new outlets installed accessible and even your equipment such as modems and routers. Keep your pets secured during the time of installation to avoid accidents.
Are you an internet junkie who would rather stay indoors all day with your favorite entertainment and great internet connection? Cox has got you covered on these grounds. With pocket-friendly prices for a great internet connection, they allow you to choose the speed you need, get Cox Complete care advanced tech support, and reliable secure Wi-Fi coverage to ensure you never have to leave the comfort of your house in search of entertainment ever again. Once you have bought the package you need, you can contact customer care for assistance and schedule an installation appointment if you cannot do it yourself.
How to Schedule the Appointment
In as much as Cox encourages their customers to go ahead and install their equipment on their own, they provide installation services for those who need help or are unable to do it themselves. To get a service appointment, contact Cox customer services for guidance and support on how to schedule an installation appointment within your schedule. Once you have scheduled an appointment with Cox, you can manage your appointment by following the steps below:
- Sign in to your account at the Cox online website by entering your valid user ID and password.
- Review the details of your scheduled appointment from the service window to ensure the information you gave was valid or update any changes you would like to make. You can adjust your appointment by using the Manage appointment button.
- From this website, you can cancel or reschedule your service appointment.
How to Prepare For The Installation Appointment
Once you have received your order confirmation email, click the Register for my account button and give the information your will be required, and then you will have your Cox User ID and password ready for use. Sign up to receive reminders and how you'd like to receive them under the notification preference in your profile. You will receive a notification the day before the appointment confirming the time but if something interferes with your appointment, you can change the time or day of the appointment on your Cox account.
You can use your Cox User ID and password to start watching programs, access Wi-Fi hotspots and get more services as you wait for your services to be installed.
Prepare Your Home for Installation
Your technician will arrive within the scheduled two hours and let you in on the plan before they analyze your home to find the best setup for your devices. Ask questions if you have any and voice out any concerns you may have so the technician can address and answer them for you. You can prepare your home in advance for installation by doing the following:
- Ensure that there is an 18-year-old or an older person present for the duration of the installation.
- Organize your house and clear the work areas the technician may use.
- Make all cable outlets or where you'd want new outlets installed accessible.
- Keep any pathways for exterior cable connection points clear for easy accessibility by the technician
- Make sure all electronic devices you want to be connected are in your home at the time of installation.
- Make sure your equipment such as modems and routers are accessible to the technician.
- Keep your pets secured during the time of installation to avoid accidents.
- Research the services you are getting installed for automation and security
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