How Do I Lower My Cox Communications Bill?

If you would like to lower your Cox Communications bill, there are a few things you can try. You might have cable TV, phone, smart home or home security services with Cox Communications. The first thing you'll want to look for are bundle offers. If you combine services, you can sometimes lower your bill. The next thing you can do is to decide if your life would be affected if you downgraded your plan on any services you are subscribed to. Perhaps you could downgrade to a cheaper cable TV package that still has most of the channels you watch. You also can cancel services that you aren't using to lower your bill. Finally, you can try telling Cox you are canceling to see if they have a cheaper plan they will offer you to keep you as a customer.

Christian Allen is the editor / author responsible for this content.
Apr 28, 2020

If you are a Cox Communications customer, you would probably like to lower your bill and pay less. This is natural. We are going to help you do just that in this guide. We are going to give you a few ideas based on the type of services you currently have with Cox Communications.

Cox Communications offers a variety of services. We are going to show you how to reduce the bill wherever we see an opportunity to. Cox offers cable TV, phone, smart home, and home security services. So, you might have any one of those. You also might have several of them.

Before we begin, the first thing we would like to suggest is that you have an open mind. If you have an open mind, you definitely can take some of these suggestions below and use them to lower your Cox Communications bill.

Do you have an open mind? If so, that's amazing! Let's get started below:

1) The easiest way to reduce your Cox Communications bill is to see if you qualify for a bundle offer. This would be an offer that actually saves you money because you are bundling your services. For example, you might have cable TV and internet with Cox. You might not be aware that there is a promotion available for a bundle that adds phone service and actually is cheaper than the cable TV and internet services you have separately right now.

2) The next thing you can do to lower your Cox Communications bill is to see if you are completely utilizing the services you've signed up for. For example, could you do with an internet speed that is a little lower than your current speed? If so, you can downgrade and save money. The same goes for your cable TV package. Are you really using all of the channels in your current plan? If not, consider downgrading and using a plan that is cheaper and still has all of the channels you currently watch.

3) The next way you can reduce your Cox Communications bill is to cut the services that you aren't using out of your plan. If you're not using your phone service from Cox Communications, cancel it to save money. If you're not using your Home Security feature that Cox provides you, cancel it and save some money. Remember, Cox often has little fees tacked on based on the equipment you are using and not just charging you for the service itself.

4) Finally, you can call Cox and tell them you want to cancel your services. They may offer you a cheaper plan to get you to stay on as a customer.

5) Do you still require assistance with this issue? Would you like to talk to a human in the Cox Communications customer service department? Click here to go to our dedicated customer service page for Cox where we will quickly connect you with a human in their customer service department.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Lower My Cox Communications Bill?

Why does GetHuman Write How-to Guides for Cox Communications Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Cox Communications in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Lower My Cox Communications Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Cox Communications

Asked 5 years ago
Updated 5 years ago
Viewed 3,781,866 times
Cox Communications
How to lower my Cox Communications bill
How to get cheaper Cox Communications services
lower your Cox Communications bill
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!