DirecTV Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting DirecTV

DirecTV Phone Number
800-531-5000
Available: skip wait on hold
Contact DirecTV
See the best way to reach DirecTV customer service and compare their 7 phone numbers, live chat option, Facebook page, twitter handle, and help-desk.

Most common DirecTV customer service issues

As reported by DirecTV customers to GetHuman in the last 60 days
Billing Issue: 298 inquiries
Technical or Service Support: 1,496 inquiries
Cancel or Change Account: 1,623 inquiries
Complaint: 795 inquiries
Refund Issue: 1,200 inquiries
Recent customer service issues experienced by other DirecTV customers:
"Waiting for installer to arrive. Was supposed to be between **-*" · 6d ago
"need * speak with a live direct tv now person" · 6d ago
"Need a new remote for downstairs" · 10d ago
"Can*t rememmber my login information" · 11d ago

DirecTV customer reviews

2.74 out of 5 | 9,896 reviews
"My genie works fine but the remote doesn't connect to my genie. Ca..." · 2d ago
"I need to cancel my service and app and no one can find my acct" · 5d ago
"Daphne from customer service based in Nebraska was very profession..." · 9d ago
"Management principles based on false logic, i.e. Everyone will go..." · 11d ago

About DirecTV

If you're here looking up DirecTV customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. DirecTV also goes by or is associated with the names DirectTV, Direct TV, DIRECTV, LLC., DirecTV Now. They are considered to be part of the following sectors and industries: satellite, television, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. DirecTV is associated with terms like direct broadcast satellite, pay television, pay-per-view, internet television, subsidiary, private, telecommunications, isp, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like DISH Network, Comcast, Cox Cable, Time Warner Cable. They employ 13,565 people according to customers in the know.
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