DirecTV Customer Service

Contact DirecTV & solve common issues

Use DirecTV's Phone Number

DirecTV's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about DirecTV. Below you will also find the phone and non-phone-based contact information we've gathered.

DirecTV: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for DirecTV.
There's more!
Click below to show 32 more questions, answers, and complete guides to common DirecTV customer support problems.

Contacting DirecTV customer support

Below you can compare and contrast the 12 ways to contact DirecTV by looking at which ones are the fastest and which ones other customers recommend the most for solving DirecTV customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DirecTV across the following channels: Phone, Chat, Facebook, Twitter, Web, Email.

Phone number / contactWaitVotes
Customer Service
3 mins564
52 mins1735
New Customers
< 1 min320
Live Chat at
Customer Service
3 mins1605
National Accounts
3 mins1290
Customer Service
20 mins1835
New Customer Concierge
< 1 min1390
Customer Service
18 mins2426
Online Help at
Customer Service
< 78 hrs692
Moving & Address Change Concierge
< 1 min1384
Deals & Packages Concierge
< 1 min891
National Accounts
< 23 hrs1388

Recent reasons customers contacted DirecTV:

I need my account number so I can order AMC on demand
The power company put up a new pole because the old one was falling. The AT & T wires a...
I need to cancel my direct tv. I have moved to an apartment. My apartment only has cox...
I want to turn off auto pay, but I can't find a way to do it online.
DirecTV Phone NumberDirecTV Phone NumberDirecTV Phone NumberDirecTV Phone NumberDirecTV...
My remote quit working over ** yrs old. Need a new one. Also forgot my login
Can’t access direct tv at all
I want to be able want to be able to sign into my DirecTV account
I was not able to sign into my my DirecTV account
I was provided with a Gemini air and this is by DirecTV which comes with a remote and a...

Help me with my issue

Does GetHuman work with DirecTV?

GetHuman does not work with DirecTV's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DirecTV at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DirecTV's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting DirecTV at a Glance

DirecTV has 1 chat option
DirecTV has 1 customer email
DirecTV has 1 help forum
DirecTV has 1 twitter handle
DirecTV has 1 facebook page
Contact information overview

Answered on this page:

How and When Can I Upgrade My DirecTV Phone?
How Do I Report a Problem with My DirecTV Wireless / Mobile Phone?
What's the Best DirecTV Modem for My Home?
How Do I Access My DirecTV Account?
How Can I Lower or Monitor My DirecTV Bill?
How do I detect if there is a service outage on DirecTV?
What Internet Speed Do I Need from DirecTV?
Solutions to common issues

Contacting Other Companies

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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