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How Do I Check My DirecTV Bill?

You can check your DirecTV bill through several avenues including. These helpful tips will assist you.

Christian Allen is the editor / author responsible for this content.
Nov 6, 2019

DirecTV is a satellite services company that provides satellite T.V and radio to citizens all over America. It is crucial to note that DirecTV is a subsidiary of AT&T so some of their services are connected.

DirecTV broadcast all sorts of channels including live sports, news and entertainment channels. There are pay per view options on DirecTV that you can pay for separately from your regular billing payments.

A DirecTV bill depends on the services and the types of packages that you have contracted from the company. Your bill is also dependent on your billing cycle. Your DirecTV payment is due 20 days from when your billing cycle starts.

The method you use to check your bill will depend on if you have combined services or a standalone DirecTV bill. Your DirecTV bill will also be different depending on if you pay a lump sum or in installments.

You can check your DirecTV bill through several avenues including:

View bill online through website

You can view your DirecTV bill directly from the website by following these steps:

  1. Launch your web browser and open the DirecTV website
  2. Hover your mouse or touchpad pointer on the 'My Account' tab on the top right corner of the homepage. You will be prompted to sign in
  3. Input your login details and proceed to log in to your account
  4. Click 'View Your Statement' from the quick links section. You will be directed to your billing history where you can view your earlier payments and your current bill.

View bill online through AT&T

You can check your DirecTv bill online by following these steps:

  1. Launch your web browser and open the AT&T website
  2. Log in with your DirecTV log in information
  3. Go to 'Your Bill'
  4. Select the bill you want to view which in this case is your DirecTV bill. Your previous bill activity and current bill will be displayed
  5. You can also see a version of your paper bill by clicking 'View paper bill.'

View bill through text

Another alternative to checking your DirecTV bill is through text message which is done through the following process:

  1. Text 'PAY' or 'BAL' to 21880
  2. Listen to the voice prompts. Press 1 to check your bill and the date it is due
  3. You can then decide to pay your bill through any method available.

You can also text 'Y' to 21880 to receive DirecTV notifications including billing alerts through text.

The other methods through which you can inquire about your account balance all includes contacting DirecTV customer service. It is much easier to check your bill through the above avenues so you should only contact customer service if they yield no results.

You can contact them through any of the following means:

Phone

You can call DirecTV's customer service number and make an inquiry about your bill balance. The phone number is the best way to contact customer service directly

The average hold time on the DirecTV customer service phone number is 23 minutes though it can be as long as 40 minutes. Patience is required if you are to find out the amount of the bill and pay it in time to enjoy DirecTV services.

The line is available from Monday to Friday from 8am to 1am EST. It is also available on Saturday from 8am to 10pm EST and on Sunday 8am to 10pm EST. you can retrieve the phone number from GetHuman.

Live Chat

You can initiate a live chat with DirecTV customer service agent to inquire about the amount of your bill. The live chat is available at all times and you barely have t wait on the chat for a response.

You can obtain the link to the live chat from GetHuman.

Further questions?

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why does GetHuman Write How-to Guides for DirecTV Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DirecTV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check My DirecTV Bill? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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