Current Wait: 39 mins (12m avg)
Hours: 8am-6pm PST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!ComplaintCancel or Change AccountBilling IssueTechnical or Service SupportRefund IssueA different issue
Get to a live person fastest: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
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