DirecTV Phone Number

Calling DirecTV customer service faster by GetHuman

800-531-5000
Customer service
844-311-4655
New customers
Current Wait: 21 mins (21m avg)
Hours: 8am-6pm PST; best time to call: 3:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
ComplaintCancel or Change AccountBilling IssueTechnical or Service SupportRefund IssueA different issue
Get to a live person fastest: Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
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Customer Number 800-531-5000 - by the Numbers

Phone number to dial
800-531-5000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
8am-6pm PST
Best time to dial
3:15pm
Navigate phone maze to a human
Press 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
Average wait
21
Current wait
21
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or facebook or twitter or web
Quality of communication
32%
Quality of help
39%
Customer votes
46,831
Information last updated
Tue Jun 19 2018 10:00:00 GMT+0000 (UTC)

DirecTV's Best Toll-Free/800 Customer Phone Number

This is DirecTV's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a DirecTV agent. This phone number is DirecTV's Best Phone Number because 226,548 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-5000 include Complaint, Cancel or Change Account, Billing Issue, Technical or Service Support, Refund Issue and other customer service issues. The DirecTV call center that you call into has employees from Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and is open 8am-6pm PST according to customers. In total, DirecTV has 7 phone numbers. It's not always clear what is the best way to talk to DirecTV representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DirecTV - by phone or otherwise

While 800-531-5000 is DirecTV's best toll-free number, there are 11 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DirecTV customers, is by calling their 844-311-4655 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-311-4655 for New Customers. If you think this information is inaccurate or know of other ways to contact DirecTV please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DirecTV.
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