DirecTV Phone Number 800-531-5000: Shortcuts & Tips

DirecTV Phone Number

800-531-5000
Current Wait: 41 mins (avg 11)
Best time to call: 3:15pm
New customers: 844-260-7472
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Refund
Complaint
Cancel service
Returns
Billing
Technical support

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DirecTV Phone Number 800-531-5000 - by the Numbers

Phone number to dial800-531-5000
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours8am-6pm PST
Best time to dial3:15pm
Navigate phone maze to a humanPress 0# each time it asks for your number, then say "Customer Service" then press 6 then 2 then 0. EXISTING CUSTOMERS Enter your number, Press 1, and say "Representative".
Average wait11
Current wait41
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication84%
Quality of help36%
Customer votes46,833
Information last updatedFri Oct 20 2017 10:00:00 GMT+0000 (UTC)

About DirecTV's Best Phone Number

This phone number is DirecTV's Best Phone Number because 223,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-5000 include refund, complaint, cancel service, returns, billing, technical support and other customer service issues. The DirecTV call center that you call into has employees from Colorado or Idaho or Montana or Texas or Oklahoma or Philippines and is open 8am-6pm PST according to customers. In total, DirecTV has 7 phone numbers. It's not always clear what is the best way to talk to DirecTV representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting DirecTV

While 800-531-5000 is DirecTV's best toll-free number, there are 11 total ways to get in touch with them. The next best way to talk to their customer support team, according to other DirecTV customers, is by calling their 800-496-4915 phone number for their National Accounts department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact DirecTV please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for DirecTV.

About DirecTV

If you're here looking for the best phone number to call DirecTV, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. DirecTV also goes by or is associated with the names DirectTV, Direct TV, DIRECTV, LLC.. They are considered to be part of the following sectors and industries: satellite, television, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. DirecTV is associated with terms like direct broadcast satellite, pay television, pay-per-view, internet television, subsidiary, private, telecommunications, isp, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like DISH Network, Comcast, Cox Cable, Time Warner Cable. They employ 13,565 people according to customers in the know.
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