Comcast Phone Number 800-266-2278: Shortcuts & Tips

Comcast Phone Number

800-266-2278
Current Wait: 31 mins (avg 29)
Best time to call: 2pm
New customers: 866-203-0432
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Update account information
Cancel service
Technical support
Setup service
Account access
Lower my bill

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Comcast Phone Number 800-266-2278 - by the Numbers

Phone number to dial800-266-2278
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to dial2pm
Navigate phone maze to a humanPress 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
Average wait29
Current wait31
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or chat or twitter or web
Quality of communication92%
Quality of help76%
Customer votes362
Information last updatedTue Oct 17 2017 08:00:00 GMT+0000 (UTC)

About Comcast's Best Phone Number

This phone number is Comcast's Best Phone Number because 11,526 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-266-2278 include service problem, cancel service, change plan, overcharge/strange charge, technical support, update account information, complaint and other customer service issues. Rather than trying to call Comcast we recommend you tell us what issue you are having and then possibly contact them via phone or chat or twitter or web. In total, Comcast has 11 phone numbers. It's not always clear what is the best way to talk to Comcast representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Comcast

While 800-266-2278 is Comcast's best toll-free number, there are 15 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Comcast customers, is by calling their 800-391-3000 phone number for their Business Accounts department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Comcast please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Comcast.

About Comcast

If you're here looking for the best phone number to call Comcast, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Comcast also goes by or is associated with the names Xfinity, Comcast Cable, Comcast Corporation, Comcast. They are considered to be part of the following sectors and industries: telecommunications, mass, media, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Comcast is associated with terms like broadband, broadcasting, cable television, digital telephone, hdtv, home security systems, internet, movie production, sport management, theme parks, tv production, venture capital, voip phone, public, telecommunications, media, isp, b2c, networking by their customers and industry analysts. They are similar to companies like AT&T, Orange, Vodafone. They employ 159,000 people according to customers in the know.
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