Current Wait: 32 mins (29m avg)
Hours: Mon-Sat, 7 AM to 9 PM; best time to call: 8:30am
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Get to a live person fastest: Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
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