Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2.
Save time before you call Comcast
GetHuman collects the best phone numbers and shortcuts for companies, but we also have how-to guides for common customer issues. Or you can hire us to call Comcast for you and help with your issue. Start by telling us why you're calling.
Here are some reasons that other Comcast customers called 800-266-2278 recently:
We called Comcast's phone number, tried the various choices in their interactive phone system, and recorded it for you. Click/tap on endpoints to see how to get to them, transcriptions of recorded messages, customer information required, and more.
If you're already on the phone with Comcast, you may want to look over any tips we have for getting better results. If you already talked to a Comcast rep (or several), let us know if you were able to resolve your issue and how your experience was- it's how we customers push companies like Comcast to give better customer support.