Comcast Customer Q & A

Answers to Common Problems

Use Comcast's Phone Number

Comcast's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Comcast.
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Click below to show 65 more questions, answers, and complete guides to common Comcast customer support problems.

Recent reasons customers contacted Comcast:

I need a call back to close the false account made that removed me from acp and reapply...
ask questions about service
I need to fix my account(acp)
I need to move my acp to my real account from the fraud account so I may reapply in dec...
Still working on Fraud on my acp
I am having a problem with my account on Monday after * hours on the phone nothing was...
I need to speak with someone
Tv box stopped working. Got new box and connected but can't get it to work on tv. Have...
Can't get into email. I've tried to use the text and the online process and got no wher...
Can't pay bill, I have new plan & I was to be charged a lower rate!!!!!
Slow internet for * days some times up load is down to *-* mps checked and no outages...
I'm supposed to be on the seasonal plan and was charged for regular service. I would l...

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Does GetHuman work with Comcast?

GetHuman does not work with Comcast's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Comcast at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Comcast's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Can I Lower or Monitor My Comcast Bill?
How Do I Cancel My Comcast Service?
Is Comcast Internet Service Any Good?
How Can I Access My Comcast Bill and Settings Online?
How to Boost My Wi-Fi Signal Strength?
How Do I Switch My Internet Provider to Comcast?
How Do I Return Comcast Equipment After I've Canceled?
Solutions to common issues

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