Common Problem Categories
As reported by Comcast customers to GetHuman in the last 60 days
Lower my bill: 1,561 inquiries
Technical support: 947 inquiries
Billing: 1,640 inquiries
Service Outage: 700 inquiries
Cancel Service: 790 inquiries
If you're here looking up Comcast customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Comcast also goes by or is associated with the names Xfinity, Comcast Cable, Comcast Corporation, Comcast, Comcast Business. They are considered to be part of the following sectors and industries: telecommunications, mass, media, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Comcast is associated with terms like broadband, broadcasting, cable television, digital telephone, hdtv, home security systems, internet, movie production, sport management, theme parks, tv production, venture capital, voip phone, public, telecommunications, media, isp, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Time warner Cable, Verizon FiOS, DirecTV. They employ 159,000 people according to customers in the know.