Comcast Customer Service

Ways to contact Comcast and solve common issues

Use Comcast's Phone Number

Comcast's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
Call Comcast Customer Service
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Comcast

Contacting Comcast customer support

Below you can compare and contrast the 14 ways to contact Comcast by looking at which ones are the fastest and which ones other customers recommend the most for solving Comcast customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Comcast across the following channels: Phone, Chat, Twitter, Web.

Phone number / contactWaitVotes
800-266-2278
Customer Service		29 mins2527
866-316-1619
Technical Support		38 mins1934
866-202-2708
Call For New Service		< 1 min2736
Live Chat at xfinity.com
Customer Service		5 mins1590
800-391-3000
Business Accounts		3 mins1469
877-589-8809
Business Customer Service		24 mins1487
800-945-2288
California Customer Service		3 mins1894
888-959-6783
Moving & Address Change Concierge		< 1 min1457
888-379-2546
Deals & Packages Concierge		< 1 min916
215-286-1700
Corporate Offices		15 mins208
888-986-8447
New Customer Concierge		< 1 min1428
@comcastcares
Technical Support		79 mins1916
Online Help at xfinity.com
Customer Service		< 7 hrs2807
Live Chat at xfinity.com
Technical Support		20 mins1023

Comcast: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Comcast.
How Do I Dispute Charges on My Comcast Bill? Most of the cable providers charge their subscribers a certain fee for the services rendered. As a client, you must be aware of your subscription fee to avoid dispute charges on your bills. But if such... Read more
How Do I Negotiate My Cable and Internet Bills? Negotiating cable bills takes time and preparation. Persistence and a willingness to document your request with pricing from your provider and its competitors can help you reduce your bill while still... Read more
How Do I Switch My Cable Provider to Comcast? With the help of phone agents, you can specify your requirements and get a customized plan. Here, you'll have some change back in your pockets and a good service within the shortest time possible. Read more
How Do I Switch My Comcast Account to Be Paperless? You can switch your Comcast account to be paperless by following the steps given above. Once your turn on paperless billing, you will no longer be receiving paper bill to your mail. Paperless is easy to... Read more
Why Are Calls to Customer Service So Frustrating? Poor customer service calls are often the result of poor business policies. Businesses that are not customer-centered often understaff customer service centers and don't train representatives on policies... Read more
The Ultimate Moving Guide: How to Easily Transfer Your Services to Your New Home Transferring services when relocating can be a real chore. Planning ahead of time and doing some research can help people in the middle of relocating to get their essential services transferred while saving... Read more
How Do I Become an Authorized User on a Comcast Account? The process of becoming an authorized user on a Comcast account is simple. You can complete the process through the option ‘User & Preferences.' Under the option ‘Add User,' enter the relevant details... Read more
There's more!
Click below to show 65 more questions, answers, and complete guides to common Comcast customer support problem.

Recent reasons customers contacted Comcast:

I'm supposed to be on the seasonal plan and was charged for regular service. I would l...
Port number from other service to Xfinity
We can not complete the activation and can not reset my password
I do not have a dialtone on my landline and the number is ***-***-****
one cable box wont work. i call the number and keeps asking to do a system restart but...
I tried singing up for the ACP program and It won't allow me to,n I need a mailing addr...
I love your company and service you provide. My problem is the promotion you are now of...
Hello, my name is Randall Hendrix. I was just talking to someone about getting a Tech t...
I want to speak to retention about my bill. The recent price increases are ridiculous a...
Our service keeps messing up. We need someone to come look at it. Don't want email want...
I am a new customer with Xfinity. I want to know if I can cancel my service.
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Does GetHuman work with Comcast?

GetHuman does not work with Comcast's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Comcast at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Comcast's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Comcast at a Glance

Comcast has 2 chat options
Comcast has no customer email
Comcast has 1 help forum
Comcast has 1 twitter handle
Comcast has no facebook page
Contact information overview

Answered on this page:

Is Comcast the Cheapest Internet Service?
How Do I Connect My Comcast Remote to a New Box?
Where Do I Return My Comcast Equipment To?
Does Comcast Have the Best Customer Satisfaction for Cable Service?
How Do I Set Up Autopay for My Comcast Bill?
How Do I Make a Payment Arrangement with Comcast?
How Can I Get Out of Paying My Comcast Bill?
Solutions to common issues

Contacting Other Companies

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