Comcast Customer Service

Contact Comcast & solve common issues

Use Comcast's Phone Number

Comcast's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Comcast. Below you will also find the phone and non-phone-based contact information we've gathered.

Comcast: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Comcast.
There's more!
Click below to show 65 more questions, answers, and complete guides to common Comcast customer support problems.

Contacting Comcast customer support

Below you can compare and contrast the 14 ways to contact Comcast by looking at which ones are the fastest and which ones other customers recommend the most for solving Comcast customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Comcast across the following channels: Phone, Chat, Twitter, Web.

Phone number / contactWaitVotes
800-266-2278
Customer Service
29 mins2527
866-316-1619
Technical Support
38 mins1901
866-202-2708
Call For New Service
< 1 min2703
Live Chat at xfinity.com
Customer Service
5 mins1557
800-391-3000
Business Accounts
3 mins1436
877-589-8809
Business Customer Service
24 mins1454
800-945-2288
California Customer Service
3 mins1861
888-959-6783
Moving & Address Change Concierge
< 1 min1424
888-379-2546
Deals & Packages Concierge
< 1 min883
215-286-1700
Corporate Offices
15 mins208
888-986-8447
New Customer Concierge
< 1 min1395
@comcastcares
Technical Support
84 mins1883
Online Help at xfinity.com
Customer Service
< 7 hrs2774
Live Chat at xfinity.com
Technical Support
17 mins990

Recent reasons customers contacted Comcast:

I need a call back to close the false account made that removed me from acp and reapply...
ask questions about service
I need to fix my account(acp)
I need to move my acp to my real account from the fraud account so I may reapply in dec...
Still working on Fraud on my acp
I am having a problem with my account on Monday after * hours on the phone nothing was...
I need to speak with someone
Tv box stopped working. Got new box and connected but can't get it to work on tv. Have...
Can't get into email. I've tried to use the text and the online process and got no wher...
Can't pay bill, I have new plan & I was to be charged a lower rate!!!!!
Slow internet for * days some times up load is down to *-* mps checked and no outages...
I'm supposed to be on the seasonal plan and was charged for regular service. I would l...

Help me with my issue

Does GetHuman work with Comcast?

GetHuman does not work with Comcast's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Comcast at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Comcast's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Comcast at a Glance

Comcast has 2 chat options
Comcast has no customer email
Comcast has 1 help forum
Comcast has 1 twitter handle
Comcast has no facebook page
Contact information overview

Answered on this page:

How Do I Check If Comcast Service Is Available in My Area?
How Do I Cancel My Comcast Service?
How Do I Get Comcast to Lower My Monthly Rate?
How and When Can I Upgrade My Comcast Phone or Service?
What's the Best Way to Get Comcast to Lower My Bill?
How Do I Schedule an Installation Appointment with Comcast?
How Do I Reschedule My Comcast Installation?
Solutions to common issues

Contacting Other Companies

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!