Comcast Customer Service

Ways to contact Comcast and solve common issues

Use Comcast's Phone Number

Comcast's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Comcast

Contacting Comcast customer support

Below you can compare and contrast the 14 ways to contact Comcast by looking at which ones are the fastest and which ones other customers recommend the most for solving Comcast customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Comcast across the following channels: Phone, Chat, Twitter, Web.

Phone number / contactWaitVotes
Customer Service
29 mins2527
Technical Support
38 mins1934
Call For New Service
< 1 min2736
Live Chat at
Customer Service
5 mins1590
Business Accounts
3 mins1469
Business Customer Service
24 mins1487
California Customer Service
3 mins1894
Moving & Address Change Concierge
< 1 min1457
Deals & Packages Concierge
< 1 min916
Corporate Offices
15 mins208
New Customer Concierge
< 1 min1428
Technical Support
79 mins1916
Online Help at
Customer Service
< 7 hrs2807
Live Chat at
Technical Support
20 mins1023

Comcast: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Comcast.
There's more!
Click below to show 65 more questions, answers, and complete guides to common Comcast customer support problem.

Recent reasons customers contacted Comcast:

I'm supposed to be on the seasonal plan and was charged for regular service. I would l...
Port number from other service to Xfinity
We can not complete the activation and can not reset my password
I do not have a dialtone on my landline and the number is ***-***-****
one cable box wont work. i call the number and keeps asking to do a system restart but...
I tried singing up for the ACP program and It won't allow me to,n I need a mailing addr...
I love your company and service you provide. My problem is the promotion you are now of...
Hello, my name is Randall Hendrix. I was just talking to someone about getting a Tech t...
I want to speak to retention about my bill. The recent price increases are ridiculous a...
Our service keeps messing up. We need someone to come look at it. Don't want email want...
I am a new customer with Xfinity. I want to know if I can cancel my service.
Like to speak to a live person
More customer issues

Help me with my issue

Does GetHuman work with Comcast?

GetHuman does not work with Comcast's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Comcast at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Comcast's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Comcast at a Glance

Comcast has 2 chat options
Comcast has no customer email
Comcast has 1 help forum
Comcast has 1 twitter handle
Comcast has no facebook page
Contact information overview

Answered on this page:

Is Comcast the Cheapest Internet Service?
How Do I Connect My Comcast Remote to a New Box?
Where Do I Return My Comcast Equipment To?
Does Comcast Have the Best Customer Satisfaction for Cable Service?
How Do I Set Up Autopay for My Comcast Bill?
How Do I Make a Payment Arrangement with Comcast?
How Can I Get Out of Paying My Comcast Bill?
Solutions to common issues

Contacting Other Companies

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