How Do I Move My Comcast Service to a New Address?
Follow these instructions to move your Comcast service to a new address.
Comcast is an American telecommunications company. The company was founded in 1963 under the name American Cable Systems and rebranded to Comcast Holdings in 1969. The company has many subsidiaries including Xfinity, NBC Universal, and Sky. Xfinity (Comcast) customers can receive TV, Internet, and home services across the United States. If you're a current Comcast customer and need to change your service to a new address, keep reading for detailed instructions.
Change Your Service Address Online
- Go to https://www.xfinity.com/learn/moving
- In the top right corner of the screen select ‘Sign In.'
- Sign in to your account with your email, mobile number, or username and password.
- Go to ‘My Account' and under ‘Common Solutions' select ‘Move or Transfer Service.'
- Enter the date you would like to stop service at your current address on file, your new address, and the best number to reach you at.
- Click ‘Keep Moving.'
- At this point, you can make changes to your plan if you wish. Once you've made your selections, click ‘Keep Moving.'
- Next, you will see the installation options displayed. You can choose between self-installation or professional installation, depending on your plan and equipment.
- If you select self-installation, you will then select the date you want your service to start at the new address. Your current equipment will be displayed on the screen as well as a link to a guide for installation.
- If professional installation is chosen, you will be able to choose a date and a two-hour window for the appointment.
Call Comcast Customer Service to Change Your Service Address
If you're having difficulties with the online process, you can choose to call into Comcast's customer support line. The customer service representative will walk you through the process and collect any necessary information. Ask the agent to send you a confirmation email once the request has been submitted and keep them on the line until you receive and review the email.
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