How Do I Switch My Internet Provider to Comcast?
Comcast is still going strong and providing internet and other telecommunication services to businesses and private consumers alike. Businesses of all sizes and types receive internet from Comcast Business Services while residential clients go through the Xfinity brand. Both types of customers can find needed information on the appropriate website. Businesses call a direct line and individuals call the nearest Comcast location for new services.
Comcast has been around since 1981 and it's still providing internet service to businesses as Comcast Business Services. Residential consumers know it better as Xfinity. If you're interested in switching your service, the process is going to depend on if you're a business customer or a residential one. This guide will address both. Read on to learn more.
The Business Switch
If you represent a business, all the information you need will be at business.comcast.com, or you can speak to Comcast's Business Services Customer Line here. If you run into any other issues or have questions, Comcast does have a Help and Support Center located on its site. Here you can find more contact information, chat with a representative, or browse the forums. The Comcast Business Customer Service phone is available 24/7, but the chat hours can vary. All size businesses are welcome, large or small.
Please note that there's not an option to switch your internet service online for either business or residential customers. You do have the option of either visiting the website or browsing the internet products available based on your business address. You can also call the company anytime.
The Residential Switch
As stated before, if you are a residential customer you would need to go to xfinity.com for Comcast's residential consumer products. You can also reach the company's Xfinity Customer Service help center here: https://www.xfinity.com/support/contact-us. Unfortunately, it doesn't appear to offer a phone number to reach the company, but it does have 24/7 chat, support forums, and a store finder. The quickest way to get in touch with someone would be to use the store finder to find the number of the store closest to you. This provides more of a direct customer service experience. Customers who love social media can even reach Xfinity through its channels on Reddit, Twitter, and Facebook Messenger. Current customers can also check for outages in the Status Center.
Keywords: Switching internet service to Comcast, How to switch to Comcast
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Comcast Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Internet Provider to Comcast? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.