DISH Customer FAQ

To record a program on your Hopper, find the show you want to record using the Guide or Search function. Highlight the show and press the "Record" button on the remote. You can choose to record just that episode or all episodes of the series. You can also set specific recording preferences in the settings menu if needed. Your Hopper will save it for you to watch later!

If you receive calls asking for payment, especially for an update, it's important to be cautious. Legitimate companies like DISH typically do not ask for payment over the phone in this manner. If you're unsure, it's best to verify this directly by checking the most up-to-date contact information right here on this page.

DISH Network offers a wide variety of channels across different packages, including local channels, sports networks, news channels, entertainment options, and premium channels. Popular options include ESPN, AMC, CNN, and HBO. The exact channels available can vary by package and location. You can choose from various channel lineups based on your preferences and viewing habits.

To change your email address, log in to your DISH account and navigate to the account settings or profile section. Look for the option to update your email address. Enter the new email address and save the changes. You may also receive a confirmation email at your new address to verify the update.

To have the ground mount mast for your DISH antenna replaced, please refer to the service options available through your account or service agreement. You may need to schedule a service visit for the replacement. There is a link to the most up-to-date contact information right here on this page to assist with your request.