How and When Can I Upgrade My DISH Phone or Service?

If you need to upgrade your DISH phone, you simply need to contact the support team. There are plenty of ways to contact DISH and the process is simple. You may ask to upgrade your DISH phone on the phone, live chat, email, or Facebook.

Adam Goldkamp is the editor / author responsible for this content.
Oct 29, 2019

How and When Can I Upgrade My DISH Phone?

DISH Network is a United States service provider. Adding phone and internet service to your DISH TV package may help save money. If you feel that it is time to upgrade your DISH phone, you can do it in a few easy steps. Upgrading a DISH service plan gives you the chance to get more out of the network. It can result in extra monthly charges.

Upgrading Your Service Plan

1. Log in to your DISH Network account on the login page. Enter your user name and password. If you don't have an existing account, create one. Tap on the service page to see the available packages

2. Choose a service package and confirm your selection

Upgrading Your Equipment

1. Log in to your DISH account

2. Tap on the option ‘Equipment Upgrades.' You will see the upgrades you qualify for

3. Order your new equipment and agree to the contract extension

4. Install your equipment when you receive it. The cost of your equipment varies depending on the specials in your area.

When upgrading your DISH phone, you should consider your current and future needs. There are plenty of phones. Upgrading to one that matches your needs keeps you from having to upgrade again shortly. DISH allows you to upgrade your service whenever you please.

Contacting the Support Team

One of the best ways to upgrade your DISH phone is by contacting the customer service team. Phone support is the best way to contact the support team. You will be connected with an agent who will help you upgrade your phone.

If you wish to speak with a representative but phone support is not an option, live chat is a good option. Explain the problem you are experiencing to the customer care agent and they will help you.

You may also contact the support representatives via email. Send them an email explaining that you would like to upgrade your phone. The support representatives will write back to you with the details of your solution. You may have to send a few emails back and forth before getting help. Email support is a good option if you don't mind waiting.

You may seek support on Facebook if you don't mind asking for help on a public site. You may send them a direct message or post your problem on their Facebook page. If you need help with any other issues, you may get the opinions of other customers. The support agents may direct you to consider communication on the phone or email.

The help desk has plenty of targeted tips and solutions. Go through the topics to find a relevant solution to your problem. The help desk is the first support alternative before you explore other options. If you end up going back and forth with a customer care representative, they may direct you to continue your conversation on a different platform. Seeking support on eth help desk gives you the chance to get help from other DISH users. If you can't find a conversation that answers your questions, start a new one.

When trying to get help from the support team, it is wise to have all your information ready. Having to go back and forth and look for information may delay the process.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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