How Do I Change Primary Contact for My DISH Account?

Besides offering customers the best entertainment through MyDish app, DISH Network remains the top brand digital TV satellite provider in the United States. Through their app, you can do a lot more, including changing your primary contact for MyDish account at your convenience. For more information on how you can change your account, contact the customer service agent at DISH Network.

Adam Goldkamp is the editor / author responsible for this content.
Jan 29, 2020

How Do I Change Primary Contact for My DISH Account?

DISH Network provides you with endless opportunities when it comes to entertainment. Also known as Dish, this Colorado-based direct-broadcast satellite provider gives you a platform to enjoy its services. Through its app MyDish, you can stream high definition videos in the comfort of your home besides other services.

MyDish application serves as a go-between the DISH Network service provider and subscribers as well as a tool for transactions. The app allows you to retrieve your AutoPay or eBill preference, check your payment plan, confirm your previous payment, manage your programming, change your subscription package, and so on. Speaking of changing the subscription package, how I do change primary contact for MyDish Account?

Should I Contact Customer Service Representative?

If you want to change the primary contact for the MyDish account, you can contact your service provider for assistance. That being said, you may reach out to the DISH Network customer service representative to schedule the day you would like to change the primary contact for MyDish account.

Meanwhile, you will have to get ready with your details such as mobile phone number, social security number, and date of birth. Once the day to change your primary contact for MyDish account dawns, you should request the customer care agent to help you with the process.

The agent will take down your details and use them to verify if you are the rightful owner of the account. After completing the account verification, you will receive a text message to your phone number or via email to confirm your new contact.

How About Logging to MyDish Account?

In most cases, DISH Network helps subscribers with different issues related to the password, channel package, username, parental control, and account registration. In this regard, you can reach them online to change your primary contact for MyDish account.

To achieve this goal, you will have to login to your MyDish account to access all the information you need in order to make the process possible. After opening your account, you will proceed to "account registration" and follow the instructions.

However, you will have to identify your account by using one of the following ways:

  1. By providing your phone number
  2. Submitting a 16-digit account number which you can find on your monthly Dish bill or sales confirmation emails
  3. Providing a 10-digit receiver number on your system information screen right on your DISH receiver. To obtain this number, you will press the menu button two times on the DISH remote control.

With any of the ways mentioned above, you will proceed to verify that, indeed, you are allowed to access your account. In this case, you will provide any of the following:

  1. Submit a 4-digit security code. The 4-digit number represents the private code that you usually use to prevent unauthorized access to your account.
  2. Provide the last 4-digits of your Social Security Number
  3. Or provide access to your address on the file.

An email with a secure link will be sent to help you complete your verification process. Make sure that the email you use is a valid one to make this procedure easier for you. At this step, you may click "Continue" to proceed with changing your primary contact for MyDish account.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Change Primary Contact for My DISH Account?

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How do I change primary contact for MyDish account
contact the customer service agent at DISH Network

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