How Do I Downgrade My DISH Package?

Customers can downgrade their DISH packages by contacting customer support, and explaining their needs and reasons. Consequently, customers can log-in to their accounts online and make the changes. You can also call the company directly or send a text message explaining what you want. Contact DISH customer support for more information.

Adam Goldkamp is the editor / author responsible for this content.
Jan 29, 2020

How Do I Downgrade My DISH Package?

DISH is a popular TV service company that serves many customers countrywide. However, your current package may present some financial problems in relation to your monthly bills. It's good to take action to ensure your bills are sustainable. Worry not, because we have everything sorted for you.

DISH offers the best entertainment channels, and is currently one of the most acclaimed media companies. The high definition streaming is prized for its great user experience.

How Do I Downgrade My DISH Package?

Your DISH package may be a burden to you right now. However, there is a way out of the problem. You can change the plans by talking to customer support agents to make your complaints clear.

To change your DISH package online, you need to first log in to your DISH account. There is an option for upgrade or downgrade. The functionality enables you to choose the option you desire, and confirm your changes.

Alternatively, you can change the package by email. Just visit the DISH TV website homepage. Go to Contact Us section and click on the email option. Go ahead and fill the form and send it to the customer support team. The customer support team will respond to your request in less than 24-hours. You can also send the email directly to the company email. Ensure you check the current DISH TV plans before you embark on this journey.

Can I Change My DISH Package by Text Message?

Yes. Contact DISH customer care to get the text message number to send your request. However, the texts must be sent from a registered contact number. Your message will be handled by one of the executives, who will give you the help you need. You can contact DISH customer support for further instructions on the steps to take to change your DISH TV plans.

Plus, you can make the change using your mobile phone by making a call. Contact DISH directly and explain to the team what you want. The representative will address your concerns and help you change your package to a more manageable one of your choosing.

Am I Required to Pay for DISH Package Change?

Changing a plan is free. The only cost you pay is for the channel or plan. If you are upgrading a DISH plan, then you will pay for that change as you are adding more channels that you previously didn't enjoy.

DISH customer support is available round the clock and all your queries are resolved on time. You can even change to a sports package. First, check out the available sports plans to pick the most convenient option. Customers can also change to DISH HD plans.

New channel introduction is available in the website. You can peruse the channels and plans to see if any suits your needs and can decide to add them or downgrade your current plan. To view the plans, or channels, visit DISH website. Customers can recharge their DISH accounts online or through mobile phones. Consequently, you can check your account balance through the same means. Feel free to check your account balance before you make changes to your package. Remember to do this as you may still have a few days left on the current package which is not sensible to waste.

Why Should I Change My DISH Package?

People have different reasons for changing their existing packages. Some people want to add more channels while others want to reduce the number of channels they are currently enjoying. For some customers, it's the financial aspect that guides their decision. The channel packages come with different pricing, and it's good to choose an option that suits your needs.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Downgrade My DISH Package?

Why does GetHuman Write How-to Guides for DISH Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DISH in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Downgrade My DISH Package? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

DISH

Asked 5 years ago
Updated 5 years ago
Viewed 2,395,010 times
DISH
Downgrade DISH package
contact DISH customer support

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!