Comcast Technical Support Phone Number

866-316-1619
Hold time now: 45 mins (avg 38)
Best time to call: 9:30am
New customers: 866-203-0432
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Dial # 1, then 1+ zip code, then 1+1, then account phone #. For Business technical support.
Comcast's #1 Phone Number

Other customers got on the phone recently because:

need help with internet essentials application
needs to speak to agent about application for internet essentials
I am extremely frustrated. My partner and I are taking care of my grandparents house as...
Unable to receive e-mail from amazon.com to my comcast e-mail since last Wednesday. Mos...
I had an internet service outage from ********* for approximately ** hours. Nice Comcas...
On demand doesnt work. This is a chronic problem. I want you to fix it. Disconnectin...
The on command is not working -- again. This is a chronic problem. It was "fixed" a w...
Connection slow and unstable. Modem reports normal connection.
Internet issue, service keeps going in and out. I have already restarted the modem seve...
For the *th time that the site keeps bringing me back to.....lost connection. Ran diagn...
Lost service. Ran diagnostic on site. Problem with modem. Followed every step. Did mode...
No signal. TV and remote not working
Loss of service. Ran doagnostics on websight. Said problem on modem at bottom of screen...
Transferring service to a new address
Help me with my issue

Comcast Technical Support Phone Number 866-316-1619 - Info & Statistics

Phone number to dial866-316-1619
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingTechnical Support
Call center hoursMon-Fri 7am-8pm, Sat 8am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanDial # 1, then 1+ zip code, then 1+1, then account phone #. For Business technical support.
Average wait38
Current wait45
Rank (among phone numbers)10
Rank (overall)12
Alternate methodsphone or chat or twitter or web
Quality of communication72%
Quality of help70%
Customer votes54,431
Best phone number800-266-2278
Information last updatedFri Mar 27 2020 10:00:00 GMT+0000 (UTC)

Comcast's 866-316-1619 Technical Support Number

This Comcast phone number is ranked #10 out of 11 because 331,158 Comcast customers tried our tools and information and gave us feedback after they called. The reason customers call 866-316-1619 is to reach the Comcast Technical Support department for problems like Service Outage, Billing, Streaming or Download Trouble, Equipment Trouble, Cancel Service. As far as we can tell, Comcast has call center locations in South Carolina or Pennsylvania or Colorado or New Hampshire and you can call during their open hours Mon-Fri 7am-8pm, Sat 8am-5pm EST. Comcast has 11 phone numbers and 15 different ways to get customer help. We've compiled information about 866-316-1619 and ways to call or contact Comcast with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Comcast

Calling Comcast at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Comcast Technical Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Comcast's Technical Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Comcast's phone numbers against each other.

Contacting Comcast in General

While 866-316-1619 is Comcast's #10 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-266-2278 is their best customer phone number overall, and we have put together a comparison of their 15 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Comcast help by calling them, is that other customers give their customer support at this number a 72% score for their communication skills and a 70% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Comcast.
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