How Much Does It Cost to Cancel My DirecTV Plan?

Introduction

Thinking about canceling your DIRECTV plan? Customers may have a 12- to 24-month programming commitment with DIRECTV, and suspension of service doesn't count toward your service agreement. If you decide to cancel your service early, an early termination fee may apply. How much you'll need to pay depends on how long you've had the service. You must also return any leased equipment in good working condition, or you may be charged a damaged equipment fee or a non-return fee if you fail to return it. Continue reading to learn more about the costs associated with canceling your DIRECTV plan.

DIRECTV's Cancellation Fee

Do you have MyFree DIRECTV? There's no cancellation fee, and you don't need to formally cancel the service. If you no longer want to use it, simply uninstall the app. You won't be charged a fee.

For paid plans, you'll need to complete your service agreement and maintain the minimum programming requirements to avoid an early termination fee. The commitment is usually 12 or 24 months, but keep in mind that an additional 12-month commitment may apply if you upgrade your service. The early termination fee can be up to $20 for each month remaining on your agreement, or up to $480, depending on when you cancel and how many months are left on your commitment.

DIRECTV may waive the cancellation fee if you cancel within the first 14 days of your subscription. However, please note that other charges may still apply, including a non-return fee if you fail to return any required leased equipment.

Check Your Commitment End Date

To find out whether you'll need to pay an early termination fee, sign in to your account and go to Billing & Payments. You'll find your base package details under the Upcoming Charges section. The Intro Discount end date listed for your package indicates the end of your service commitment. Also, please note that any outstanding balance must be paid in full, in addition to any applicable early termination fee, before you can successfully cancel your service.

Return Any DIRECTV Leased Equipment

After canceling your service, the next step is to return any leased equipment. You may need to contact DIRECTV to request a return kit. Attach the prepaid shipping label and drop off the package at your local post office or give it to your mail carrier. If you don't have a return kit, you may be able to bring your equipment to FedEx.

Any leased remote controls, receivers, and power cords that DIRECTV requires you to return must be returned in good working condition. Otherwise, a non-return fee may apply to each piece of equipment. Check the screenshot for the applicable non-return fee per unit. A damaged equipment fee may also apply if the returned equipment is damaged or isn't in working condition. All leased equipment must be returned within 14 days of canceling your service.

Conclusion

Do you have any more questions about the fees associated with canceling your DIRECTV programming or plan? To recap, an early termination fee may apply if you don't complete your service agreement. Additional charges, such as a non-return fee or damaged equipment fee, may also apply. You'll also need to pay any outstanding balance before you can successfully cancel your service. If you cancel within 14 days of activation, you may not need to pay an early termination fee, provided that you return all required equipment on time. Still have questions? Contact Customer Support today.