How Do I Add Other People to My DirecTV Account?

The ability to add users to an account is exclusive to DirecTV. The steps for doing this are also very easy. Secondary users are at an advantage with the ability to perform all tasks like the primary user.

Christian Allen is the editor / author responsible for this content.
Nov 21, 2019

DirecTV is a satellite service provider. It has its services based in El Segundo, California. DirecTV is an AT&T subsidiary. It was first launched in 1994. DirecTV transmits both Television and audio digital satellite in America. DirecTV also offers very flexible packages. There is the Select, Choice and Ultimate packages. The Select Package has the Genie HD DVR equipment included. Users may be charged advanced fees for the receiver. Additionally, users enjoy 3 free months of premium channels. Among the channels include; SHOWTIME, CINEMA, STARZ, HBO, and EPIX. After 3 months your renewing charges will be $59.98 per month.

The Choice Package offers NBA league free pass for the current 2019-2020 season. There is also the free NFL Sunday ticket 2019. This offer is only for out of market games. International games are excluded. Subscriptions will cost you $293.94 per season. This will renew automatically in case you wish to cancel do it within two weeks. Users will enjoy 3 months of free SHOWTIME, STARZ, CINEMAX, and HBO. After 3 months the service will auto-renew at $59.98 per month. Users can cancel or change.

The Ultimate Package charges at $84.99 per month. Offers include a free NBA league pass 2019 -2020. Special NFL Sunday ticket 2019 limited to only out of market games. International games are excluded from this package. Your subscription is set to renew automatically at $293.94 each season. You can cancel the subscription two weeks after the season starts. User will enjoy 3 months of free SHOWTIME, STARZ, EPIX, Cinemax, and HBO. Services automatically renew after the 3 free months at $59.98 per month. You can choose to cancel the plan or change at any time.

How Do I Add Other People to My DirecTV Account?

DirecTV provides the option to add users to your account. Visit the profile tab then account users. In case, you own more than one account select the specific one you wish to manage. Select the secondary user section then Choose to manage. Under the task section its indicated "offer someone secondary online access". Choose to add secondary users.

You will need to add their wireless number in case they have. You can also use the email address for someone on account or not on the account. Specify which you are using. Immediately you add them, users will receive messages giving them access.

What Functions Can Secondary Users Perform?

Secondary users have the ability to co-manage the account. They can perform the same functions as the primary account owner. There is no limit to people you can give secondary access.

How Can I Transfer the Service to a New Address?

It's possible and fast to transfer your DirecTV service to a new address. You will be required to call DirecTV customer care support and tell them about your move and the date you plan on moving.

Upon arriving at your new address DirecTV will help install a new satellite dish for you. When moving you only need to leave the satellite dish behind. Remember to carry your DirecTV receiver, owner's manual, and remote control.

Can I Temporarily Suspend My Account?

Yes, instead of canceling your service you can just suspend for the period you are away. Suspending means putting the service on hold. You will not have to deal with bills while away.

The suspend service is free for as long as you wish to have your service suspended. To have your account put on hold call the DirecTV customer care.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why does GetHuman Write How-to Guides for DirecTV Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like DirecTV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Add Other People to My DirecTV Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

DirecTV

Asked 5 years ago
Viewed 2,752,358 times
DirecTV
How can I add other people to my DirecTV account
what functions can the secondary users perform directv
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!