How Do I Make a Payment Arrangement with DirecTV?

DirecTV offers satellite TV and internet services to residences in all the 50 states. Not all customers are able to make their payments every month as expected due to the different circumstances. If you are one of them, you can make a payment arrangement with DirecTV to pay later than your original bill due date. You can make the payment arrangement directly online, through the myAT&T app or by calling the company's customer support representatives. However, not every customer is eligible for the payment arrangement service.

Christian Allen is the editor / author responsible for this content.
Jan 29, 2020

DirecTV is a broadcast satellite service provider in America. It is a subsidiary of AT&T and its headquarters is in El Segundo, California. DirecTV was founded in 1994 and offers digital satellite TV and audio to people in the US, the Caribbean, and Latin America. DirecTV satellite TV is an excellent option whether you are seeking a basic TV package or a stacked one with premium stations, sports channels and more. Additionally, the satellite TV delivers high quality images and audio, cutting edge DVR technology and outstanding availability.

DirecTV offers customers multiple options for managing their payments. Clients can easily make payment arrangements if they need extra time to pay their bills. In this article, we look at how you can make a payment arrangement with DirecTV.

Making a Payment Arrangement with DirecTV

Follow the steps below to schedule a payment arrangement, so that you can avoid service interruptions.

  1. Open your myAT&T account
  2. Select Make A Payment Arrangement to reveal your available payment options. If no choices are listed after the myAT&T calendar due date, you do not qualify for a payment arrangement. Additionally, your payment history might leave out some payment methods. The payment modes include online (America Express, MasterCard, Visa debit/credit card, and Discover), by phone, physically, mail, or bill paying service
  3. Input the payment information and date.
  4. Click on Continue
  5. Go through your payment details and click Submit
  6. You should make a point to take a screenshot or jot down the confirmation number you receive

If you are unable to make a payment arrangement with DirecTV, please contact their customer service team. DirecTV is a subsidiary of AT&T, so when you contact the DirecTV customer service, you might get AT&T messaging. Making a payment arrangement early on will help to ensure you do not experience a service interruption.

When you make a payment arrangement with DirecTV, you make a commitment to paying through the chosen payment method and date. The payments start to process at 12 a.m. Eastern Time on the scheduled day of payment.

Furthermore, if you are enrolled on AutoPay, ensure to put it on hold for the current month. AutoPay is a feature that allows you to automatically pay your DirecTV bill every month via a checking/savings account, or credit/debit card.

Can I Cancel or Change a Payment Arrangement?

You can only modify or cancel a scheduled payment up to one day before the initial bill date is due. However, you cannot cancel or change any payment arrangement scheduled after the original due date.

If you want to view or change your scheduled payment, simply go to myAT&T and click on Billing & payment. After that, select View my bill to see your payment activity. Choose Scheduled payments to modify the date, amount or payment mode. The changes should be completed before the bill due date.

You can also use the DirecTV/AT&T app to modify your payment arrangement on the go.

What Are The Potential Fees For Making a Payment Arrangement?

You may incur a late fee if you make your bill payment after the due date. Additionally, you can face a convenience fee if you talk or chat with the service provider to create or schedule payment arrangements. Lastly, you might incur a reconnection fee if you fail make payments by the date you selected and the service is suspended.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Make a Payment Arrangement with DirecTV?

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