How Can I Change or Cancel a Payment Arrangement I Made with DirecTV?

In a nutshell: DirecTV offers simple methods for managing payment arrangements, such as adjusting dates, amounts, or canceling payments. You can make changes online, through the app, or contact customer service.

Christian Allen is the editor / author responsible for this content.
Jan 13, 2025

Introduction

Managing your payment arrangements with DirecTV doesn’t have to be a headache. If you need to adjust a payment date, modify the payment amount, or cancel a scheduled payment, DirecTV provides a variety of simple methods to accommodate your needs. You can make changes online, use the DirecTV app, or contact customer service. Understanding these options can save you time and make it easier to stay on top of your payments. This step-by-step guide will walk you through how to change or cancel a payment arrangement effortlessly.

Visit Official Website

Visit the DirecTV website or open the myAT&T app on your device.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 1)

Log In to Your Account

Click on the ‘Sign In’ button in the top right corner of the homepage.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 2)

Enter Credentials

Enter your user ID and password related to your account, then click ‘Log In’ to access your account dashboard. If you don’t remember your login credentials, use the “Forgot User ID” option to reset them.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 3)

Go to Billing Section

Once logged in, navigate to the Billing & Payments section.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 4)

View Scheduled Payments

Select “View My Bill” or “Payment Settings” to see your upcoming payment details. Find the payment arrangement you’d like to modify or cancel.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 5)

Change a Scheduled Payment

Click on “see charges & payments”. Select the payment you want to change.

Modify the payment details, such as the date, amount, or payment method. Confirm your changes and save them.

Changes to a payment arrangement must be made before the payment due date. If you want to cancel, you must cancel a scheduled payment at least one day before its due date. Payments scheduled after the original due date cannot be canceled or altered.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 6)

Contact Customer Service

If you prefer assistance, DirecTV’s customer service team can help you adjust or cancel your payment arrangements. Call DirecTV customer service using the number on your billing statement. Provide your account details and explain the changes you’d like to make. The representative will update your payment arrangement accordingly.

How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? (Step 7)

Conclusion

Changing or canceling a payment arrangement with DirecTV is a straightforward process. You can handle it online, through the app, or with the help of customer service. DirecTV provides multiple convenient options to suit your needs and ensures you can manage your payments easily. It’s important to act promptly. Any changes or cancellations must be made before the payment due date to avoid complications or potential service interruptions. Taking control of your payment arrangements is simple and ensures a smoother billing experience.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I Change or Cancel a Payment Arrangement I Made with DirecTV?

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GetHuman has been working for over 10 years on sourcing information about big organizations like DirecTV in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Change or Cancel a Payment Arrangement I Made with DirecTV? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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