I have spoken by chat to * different people at AT&T in regards to: 'When I am out of t...

GetHuman718479's customer service issue with AT&T from May 2018

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The issue in GetHuman718479's own words
I have spoken by chat to * different people at AT&T in regards to: 'When I am out of the country I cannot send or receive emails with the AT&T international plan'. I have had this problem for many years. I chatted with Elena, an advanced AT&T technical support rep, from *:**PM-**:** PM last night, after being transferred to her by Christopher, who I also spoke to for ** min. Elena ASSURED me AT&T AND an Apple Rep would call me at **:**AM this morning to resolve this problem. So far, at **:**AM, I haven't received a phone call. My case ID * THAT ELENA GAVE ME is ******************. I want this resolved as soon as possible before my next out-of-the-country trip.
GetHuman718479 did not yet indicate what AT&T should do to make this right.
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Customer service issue
Reported by GetHuman718479
May 25th, 2018 - 8 mons ago
I have an issue with AT&T too
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Seen by 8 customers so far
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GetHuman718479 started working on this issue
May 25th, 2018 6:11pm
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May 25th, 2018 6:18pm