How Do I Fix a Broken AT&T Phone If I Have Insurance?
AT&T will repair new, AT&T Certified Restored, and various other devices. As a result of AT&T's flexible device repair plan, customers can have their device repaired or replaced by a similar device if needed. The AT&T insurance plan offers service and protection for a variety of different devices.
Purchasing insurance on your AT&T phone can give you peace of mind in the event of unexpected situations. You may drop your phone in a puddle of water or accidentally crack your phone's screen, making it difficult to use your phone. The circumstances are many. However, insurance can help solve many of these problems and restore your phone or replace it. However, how do you go about using the insurance you've paid for?
Insurance
Customers can choose between three different insurance plans. Two plans offer coverage for one device and another plan provides coverage for up to four devices. The most inexpensive plan allows customers to make two claims per year and the second plan allows three claims per year. The last plan is beneficial for people who have more than one device on their AT&T plan and offers up to eight claims per year. If you have a damaged phone that needs to be repaired, call AT&T and file a claim. This is the first step in the process. However, you have the option to file a claim online or with an Asurion customer service representative. You may also have the option of same-day repair. All of the insurance plans include tune-ups to help tweak problems with devices as well as unlimited battery replacement.
Visit a Repair Location
AT&T customers can visit a repair location and have their phones serviced with their insurance plan. AT&T offers several insurance plans that provide repair options that make it convenient for the customer. Three plans outline different deductibles for a screen repair, depending on your specific insurance plan. However, the repair location that you select can go over what your insurance plan can cover. This includes verifying the deductible that you will need to pay for repair services.
Let a Technician to Come to You
If you dont want to visit a repair location, you also have the option to have a technician come to you. An AT&T technician can come to your location and provide repair services on the spot. This may be an option if you can't get to a repair location.
Summary
AT&T insurance plans offer customers several different options based on their needs and the number of devices they have on their plans. Customers are allowed between two and eight damage claims per year. customers also have the option to visit a repair location or have a technician come to them. Plus, same-day screen repair may be an option as well. The repair process starts by simply filing a claim with Asurion online or by phone. The deductible that must be paid is determined by the insurance plan that you select.
Repair for Different Devices
AT&T will repair new, AT&T Certified Restored1, and various other devices. As a result of AT&T's flexible device repair plan, customers can have their device repaired or replaced by a similar device if needed. The AT&T insurance plan offers service and protection for a variety of different devices.
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