How Do I Change My AT&T Wireless Phone Number?

If you have AT&T and you want a new wireless number, the procedure for getting one is pretty simple. You can do it online, over the phone, or in person at an AT&T store. After you change your phone number you will need to record a new voicemail greeting for it.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

If you have an AT&T phone and you want a new phone number, it's pretty easy to get. This article will teach you how.

AT&T's Wireless Phone Number Change Policy

If you change the number within 30 days of activation, the change is free. If it's been more than 30 days, you'll need to pay a $36 number change fee.

How to Change Your AT&T Number Online

To change you number online, follow these instructions:

  1. Listen to your voicemail messages and write down anything important. When your number changes, your voicemail changes, and your old messages will not be carried over to your new voicemail.
  2. Go to AT&T's web page.
  3. Sign into your account.
  4. Navigate to Mobile Number Change.
  5. Select your device.
  6. Follow the prompts.

Other Ways to Change Your AT&T Number

You can also change your number by going to an AT&T store or calling an AT&T customer service representative. Either way, the representative will walk you through the process.

How to Record a New Voicemail Greeting

After you have changed your number, you will need to record a new voicemail greeting. Follow these instructions:

  1. Turn on your phone.
  2. Hold down the "1" key.
  3. If prompted, enter your voicemail password.
  4. Choose option #4 from the main menu to get to Personal Options.
  5. Press "3" to change greetings.
  6. Follow the prompts to record a new greeting.

Note that prompts do tend to change from time to time, so listen carefully to the instructions before making a selection.

Updating the Wireless Number for Your User ID

You should also update the wireless number for your user ID by following these instructions:

  1. After signing into your AT&T account, go to your Profile.
  2. Select Contact Info.
  3. Select Phone.
  4. Find the My AT&T Wireless Number section.
  5. Select Add, Edit, or Remove.
  6. Click on Save.
  7. Enter the verification code you are sent.

Contacting AT&T

If you need help changing your number, you can get help from an AT&T representative. You can contact one by phone, help forum, or email.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change My AT&T Wireless Phone Number?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for AT&T Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My AT&T Wireless Phone Number? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

AT&T Wireless

Asked 2 years ago
Updated 2 years ago
Viewed 600,369 times
AT&T Wireless
change AT&T number
get new AT&T number

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!