How Do I Change My AT&T Wireless Phone Number?
If you have AT&T and you want a new wireless number, the procedure for getting one is pretty simple. You can do it online, over the phone, or in person at an AT&T store. After you change your phone number you will need to record a new voicemail greeting for it.
If you have an AT&T phone and you want a new phone number, it's pretty easy to get. This article will teach you how.
AT&T's Wireless Phone Number Change Policy
If you change the number within 30 days of activation, the change is free. If it's been more than 30 days, you'll need to pay a $36 number change fee.
How to Change Your AT&T Number Online
To change you number online, follow these instructions:
- Listen to your voicemail messages and write down anything important. When your number changes, your voicemail changes, and your old messages will not be carried over to your new voicemail.
- Go to AT&T's web page.
- Sign into your account.
- Navigate to Mobile Number Change.
- Select your device.
- Follow the prompts.
Other Ways to Change Your AT&T Number
You can also change your number by going to an AT&T store or calling an AT&T customer service representative. Either way, the representative will walk you through the process.
How to Record a New Voicemail Greeting
After you have changed your number, you will need to record a new voicemail greeting. Follow these instructions:
- Turn on your phone.
- Hold down the "1" key.
- If prompted, enter your voicemail password.
- Choose option #4 from the main menu to get to Personal Options.
- Press "3" to change greetings.
- Follow the prompts to record a new greeting.
Note that prompts do tend to change from time to time, so listen carefully to the instructions before making a selection.
Updating the Wireless Number for Your User ID
You should also update the wireless number for your user ID by following these instructions:
- After signing into your AT&T account, go to your Profile.
- Select Contact Info.
- Select Phone.
- Find the My AT&T Wireless Number section.
- Select Add, Edit, or Remove.
- Click on Save.
- Enter the verification code you are sent.
Contacting AT&T
If you need help changing your number, you can get help from an AT&T representative. You can contact one by phone, help forum, or email.
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