How Do I Change My AT&T Wireless Phone Number?

Introduction

If you have an account with AT&T and have decided that it is time you got a new phone number, you should easily be able to do it. However, the procedure will be different depending on whether you have a prepaid account or a post-paid account. If you recently activated your current number, you need to act swiftly, so you don't get charged a number change fee.

What You'll Need

If you change your number within 30 days of activation, you won't pay a number change fee. If you do it after 30 days, you will have to pay a number change fee of $36 for a post-paid account.Changing your number on a prepaid account costs $25 no matter when you do it.When you change your number with a prepaid account, you lose your call history, so be sure to copy anything important.If Wireless Account Lock is turned on, you won't be able to change your number. This is meant as a safety feature, to prevent people from trying to remotely gain control of your phone. You need to turn it off before changing your number. You can always turn it on again after.Neither your AT&T contract nor your installment plan will be affected by changing your number.When you change your number, you get a whole new voicemail along with it. AT&T cannot transfer your messages to the new voicemail, so make sure you write down anything important in your messages before changing your number.Remember to record a new voicemail greeting after you change your number.Make sure you give out your new number to anybody who needs to have it.

Go to the AT&T home page.

AT&T home page
To change your phone number on a prepaid account, skip to step 11.
To change your number in person, skip to step 12.

Click on the Account icon in the upper right corner of the page.

A dropdown menu will appear.

Click the "Sign in" link to sign in to your AT&T account.

Select "Switch."

Click on "Device options."

Click on "Change phone number."

Fill out the number change form.

Click "Search for available numbers."

Choose a new number.

Follow the prompts to finalize your number change.

That's it. Do not proceed with further steps.

Call an AT&T customer service representative and tell them that you need them to change the phone number on your prepaid account.

AT&T customer service center
You cannot change the number on a prepaid account online.
Do not proceed any further.

Go to the AT&T store locator.

AT&T store locator

Enter your ZIP code, city, and/or state in the text box on the left side of the page.

Find a convenient AT&T store and go there.

Tell an AT&T representative that you want help changing your phone number.

Conclusion

If you have any questions about changing your number, call the AT&T call center and speak to a customer service representative. The call center is open 24 hours a day, 7 days a week.