AT&T Wireless Phone Number

Calling AT&T Wireless customer service faster by GetHuman

800-331-0500
Customer service
888-238-3712
New customers
Current Wait: 36 mins (33m avg)
Hours: Mon-Fri 8am-10pm, Sat-Sun 7am-7pm EST; best time to call: 8:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Overcharges on my accountBilling issueComplaintChange or cancel serviceService or technical issueA different issue
Get to a live person fastest: Press 0 then 0# then 0
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Reasons customers like you called recently

No problem just have a few questions about my order
4h ago
Setting new Apple watch
6h ago
Phone is not recognizing cell network.. .***-***-****
a day ago
I'm getting text messages wanting me to buy Trump products, stop Trump impeachment, etc...
a day ago
Need calls forwarded and automated system not working
a day ago
I haven’t gotten my $*** rewards Visa card.
a day ago
Just got to Germany and I am not getting any data on my US phone
2d ago
Tv receiver isn’t re-setting tried re-booting didn’t turn over
2d ago
I need help changing an unused email address on my iPhone *plus without loosing stored...
2d ago
I need to know if you have any specials on prepaid phones?
3d ago
COMPLAINT IN RE: A T & T NO RECEPTION ON MY CELL PHONE*Complainant: Laina Tolson A...
3d ago
Need to add HotSpot to ***-***-**** and ***-***-****
3d ago
Nothing. I want to check out getting a Samsung S** prepaid for my wife
4d ago
Phone hot and can’t hear
5d ago
About AT&T prepaid phone it was working and now it has no signal about it in Jacksonvil...
5d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-331-0500 - by the Numbers

Phone number to dial
800-331-0500
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 8am-10pm, Sat-Sun 7am-7pm EST
Best time to dial
8:15am
Navigate phone maze to a human
Press 0 then 0# then 0
Average wait
33
Current wait
36
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web or facebook
Quality of communication
76%
Quality of help
65%
Customer votes
5,107
Information last updated
Tue Nov 19 2019 10:00:00 GMT+0000 (UTC)

AT&T Wireless's Best Toll-Free/800 Customer Phone Number

This is AT&T Wireless's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AT&T Wireless agent. This phone number is AT&T Wireless's Best Phone Number because 72,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-331-0500 include Overcharges on my account, Billing issue, Complaint, Change or cancel service, Service or technical issue and other customer service issues. The AT&T Wireless call center that you call into has employees from India, Philippines, Montana, Colorado and is open Mon-Fri 8am-10pm, Sat-Sun 7am-7pm EST according to customers. In total, AT&T Wireless has 10 phone numbers. It's not always clear what is the best way to talk to AT&T Wireless representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting AT&T Wireless - by phone or otherwise

While 800-331-0500 is AT&T Wireless's best toll-free number, there are 14 total ways to get in touch with them. The next best way to talk to their customer support team, according to other AT&T Wireless customers, is by calling their 888-238-3712 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 888-238-3712 for New Customers. If you think this information is inaccurate or know of other ways to contact AT&T Wireless please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for AT&T Wireless.

What is GetHuman's Relationship to AT&T Wireless?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like AT&T Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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AT&T Wireless Contact Info

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