AT&T Wireless BusinessDirect Phone Number

Hold time now: 16 mins (avg 13)
Best time to call: 2:30pm
Free: Call Without Hold Time
New customers: 888-238-3712
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Choose an option, 1 step required.
This is not the most popular AT&T Wireless phone number (it's ranked #6). Most customers call 800-331-0500 for support: Click here for best option

Other customers got on the phone recently because:

My friend has purchased a IPhone ** from a work buddy . He was told it was unlocked but...
I need my data reset or troubleshoot. My bill paid automatically yesterday but I still...
My daughter has been missing for almost a week she has attt prepaid I need the phone lo...
I need help unlocking my phone
My att account is locked and I don’t have access to my email
I want to check on availability of internet that uses cell towers. I have a SIM card mo...
i canceled my account in december. you owe me a $** credit. i have been told the checke...
International day pass was charged incorrectly. Please call me at ***-***-****
I just have a question on if I am eligible to change my phone number and if so how to g...
My cellular phone is not receiving a cellular connection from ATT. I am reaching out...
I want to discuss Locking in my cell phone number so no one who has my email and other...
I want to discuss locking in my cell phone number for security reasons. I don't want an...
My newly phone will not receive calls or text messages. My number was ported over from...
My new phone will not accept incoming calls or text messages. I ported my number from t...

Help me with my issue

AT&T Wireless BusinessDirect Phone Number 866-499-8008 - Info & Statistics

Phone number to dial866-499-8008
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBusinessDirect
Call center hoursMon-Fri 8am-10pm EST
Best time to dial2:30pm
Navigate phone maze to a humanChoose an option, 1 step required.
Average wait13
Current wait16
Rank (among phone numbers)6
Rank (overall)7
Alternate methodsphone or chat or web or facebook
Quality of communication84%
Quality of help85%
Customer votes4,699
Best phone number800-331-0500
Information last updatedThu Feb 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

AT&T Wireless's 866-499-8008 BusinessDirect Number

This AT&T Wireless phone number is ranked #6 out of 10 because 72,204 AT&T Wireless customers tried our tools and information and gave us feedback after they called. The reason customers call 866-499-8008 is to reach the AT&T Wireless BusinessDirect department for problems like Billing issue, Change or cancel service, Complaint, Overcharges on my account, Service or technical issue. As far as we can tell, AT&T Wireless has call center locations in India or Philippines or Montana or Colorado and you can call during their open hours Mon-Fri 8am-10pm EST. AT&T Wireless has 10 phone numbers and 14 different ways to get customer help. We've compiled information about 866-499-8008 and ways to call or contact AT&T Wireless with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T Wireless

Calling AT&T Wireless at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from AT&T Wireless BusinessDirect can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with AT&T Wireless's BusinessDirect department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting AT&T Wireless in General

While 866-499-8008 is AT&T Wireless's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-331-0500 is their best customer phone number overall, and we have put together a comparison of their 14 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T Wireless help by calling them, is that other customers give their customer support at this number a 84% score for their communication skills and a 85% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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