AT&T Wireless Customer Service Phone Number

Hold time now: 19 mins (avg 15)
Best time to call: 8:15am
New customers: 888-238-3712
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: From your cell phone say "Representative" or "Agent"
AT&T Wireless's #1 Phone Number

Other customers got on the phone recently because:

New iPhone XR and will not connect to the cellular network.
my Samsung Galaxy S* active cell phone would not charge last night. No display or soun...
I want to call Accra Ghana what kind of discounts can I get
I had a payment arrangement set up for **** I didn’t recieve my money all week I’ve bee...
Won't let my add wirles to my account I have directv
Trying to add wirles phone to my account I have DirecTV
Trying to add wireless to my DirecTV account won't let me
This is in reference to the account for phone number ***-***-****. my bill needs to be...
I need the phone records for an old account.
I want to move my service to another provider and port the old number
Would like to remove my phone lines from the joint account and create a new account
I'm having trouble signing into my account online. * factor authentication does not wor...
My phone bill I have some disputed charges I would like to have taken off, getting my...
Talk about changing my card and interntational charges on phone
Help me with my issue

AT&T Wireless Customer Service Phone Number 611 - Info & Statistics

Phone number to dial611
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-10pm EST
Best time to dial8:15am
Navigate phone maze to a humanFrom your cell phone say "Representative" or "Agent"
Average wait15
Current wait19
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or web or facebook
Quality of communication76%
Quality of help61%
Customer votes7,259
Best phone number800-331-0500
Information last updatedSun Jan 26 2020 08:00:00 GMT+0000 (UTC)

AT&T Wireless's 611 Customer Service Number

This AT&T Wireless phone number is ranked #3 out of 10 because 72,204 AT&T Wireless customers tried our tools and information and gave us feedback after they called. The reason customers call 611 is to reach the AT&T Wireless Customer Service department for problems like Overcharges on my account, Billing issue, Complaint, Change or cancel service, Service or technical issue. As far as we can tell, AT&T Wireless has call center locations in India or Philippines or Montana or Colorado and you can call during their open hours Mon-Fri 8am-10pm EST. AT&T Wireless has 10 phone numbers and 14 different ways to get customer help. We've compiled information about 611 and ways to call or contact AT&T Wireless with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T Wireless

Calling AT&T Wireless at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from AT&T Wireless Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with AT&T Wireless's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare AT&T Wireless's phone numbers against each other.

Contacting AT&T Wireless in General

While 611 is AT&T Wireless's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-331-0500 is their best customer phone number overall, and we have put together a comparison of their 14 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T Wireless help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 61% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact AT&T Wireless.
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