AT&T Wireless International Customer Service Phone Number

What It's Like to Call AT&T Wireless Phone Number 314-925-6925

By Jeff Whelpley

Dec 18, 2023

I have friends who are moving abroad, and I want to stay in close contact with them, but their move made me realize that I have no idea what type of international fees are associated with my cell phone. While I consider myself well versed and traveled, it has never occurred to me to make an international call, or not at least frequently enough, to be worried about the billing. Therefore, I figured it was time to call AT&T to see what they could offer me. Plus, I didn't want any surprising bills popping up. 

I had no idea what to expect when calling AT&T Wireless. This seemed like more of a niche topic area, but then you never know when there are so many different reasons people could need assistance with their cell phones. I wasn't sure if the international line was strictly for questions about international phone calls or if anyone with an AT&T cellphone could end up there. This would impact how long I ended up waiting due to higher call traffic, so I went in thinking I might be on hold for a while and figured that I would just see what happened. 

When I called, I heard the AT&T ringtone, and then an automated voice said, "Welcome to AT&T International Care. Tell me the phone number you are calling about, starting with the area code." After saying my phone number, the voice then asked me to say what I was calling about. However, before I could say anything, it cut me off and asked "

Are you calling to remove a plan, add a plan, or get information about your international coverage?" This was slightly annoying, but I did need to get information, so I responded with the last option. Then it asked me to give my phone number again, which seemed silly, but once I gave my number, it said, "I’m happy to help; I can send you a link to help you learn more about your coverage. If you have an unlimited plan, you already have coverage in Mexico and Canada."

The next part is sort of laughable because I said no, that I didn't want a link since I wanted to talk to someone, and it said, "Okay, I will read you the information. You might want to write this down. Go to AT&T.com/international. What else can I help you with?" That was a pretty short link to worry about remembering, but after a silent laugh, I said, "Talk to someone." This time, it transferred me to an agent after about ten minutes of waiting on hold. The voice assistant said there would be an eight-minute wait, so it wasn't too far off. When I got to the agent, they went over my plan and costs to give me a good idea of what I was looking at and whether upgrading to an actual international plan was a good idea or not. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

AT&T Wireless's 314-925-6925 International Customer Service Number

This AT&T Wireless phone number is ranked #6 out of 6 because 72,204 AT&T Wireless customers tried our tools and information and gave us feedback after they called. The reason customers call 314-925-6925 is to reach the AT&T Wireless International Customer Service department for problems like Complaint, Overcharges on my account, Service or technical issue, Billing issue, Change or cancel service. As far as we can tell, AT&T Wireless has call center locations in India or Philippines or Montana or Colorado and you can call during their open hours 24 hours, 7 days. AT&T Wireless has 6 phone numbers and 10 different ways to get customer help. We've compiled information about 314-925-6925 and ways to call or contact AT&T Wireless with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling AT&T Wireless

Calling AT&T Wireless at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 314-925-6925. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when AT&T Wireless International Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than AT&T Wireless Once on the phone with AT&T Wireless's International Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting AT&T Wireless in General

While 314-925-6925 is AT&T Wireless's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-331-0500 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach AT&T Wireless help by calling them, is that other customers give their customer support at this number a 51% score for their communication skills and a 68% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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