T-Mobile Phone Number

Calling T-Mobile customer service faster by GetHuman

800-937-8997
Customer service
Current Wait: 24 mins (24m avg)
Hours: Mon-Sun 6am-10pm EST; best time to call: 7:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Update Account InfoDispute a ChargePayment ArrangementAccount AccessDevice SupportA different issue
Get to a live person fastest: Say, "I don't have one" then, "New Service", then "Representative".

Reasons customers like you called recently

My service consistently drops when I’m in high bar**g service areas. I would like to di...
33m ago
A couple issues...if I go to about phone and tap SIM status it has ***-***-**** as the...
a day ago
I would like to trade in my android s* for an upgrade
a day ago
Wanted to top up but failed (pay as you go plan)
2d ago
Tengo un tel*fono T Mobile que es originario de Estados Unidos pero no est* liberado
2d ago
Hi I want to check my phone if paid off
3d ago
Quisiera liberar mi dispositivo
4d ago
Trying to extend until I can pay my phone bill. Not even a week just a few days.
4d ago
Hi,*I stayed in the US until * months ago, and I had a T-mobile phone using Autopay.*I...
5d ago
Hello,am pushpa*I would like to buy T-mobile SIM card with Data plan,but prior to that...
5d ago
I had a transferred call to Philippines. I want my team of experts in USA Albuquerque...
5d ago
i need unlock my iphone blocked t-mobile usa tenk
5d ago
i want to unlock my device for * months
6d ago
My friend is locked out of T-Mobile account does not know password
6d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-937-8997 - by the Numbers

Phone number to dial
800-937-8997
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sun 6am-10pm EST
Best time to dial
7:30am
Navigate phone maze to a human
Say, "I don't have one" then, "New Service", then "Representative".
Average wait
24
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web or twitter or facebook
Quality of communication
66%
Quality of help
59%
Customer votes
7,295
Information last updated
Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

T-Mobile's Best Toll-Free/800 Customer Phone Number

This is T-Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a T-Mobile agent. This phone number is T-Mobile's Best Phone Number because 130,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-937-8997 include Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support and other customer service issues. The T-Mobile call center that you call into has employees from New Mexico, Texas, Philippines and is open Mon-Sun 6am-10pm EST according to customers. In total, T-Mobile has 10 phone numbers. It's not always clear what is the best way to talk to T-Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting T-Mobile - by phone or otherwise

While 800-937-8997 is T-Mobile's best toll-free number, there are 16 total ways to get in touch with them. The next best way to talk to their customer support team, according to other T-Mobile customers, is by calling their 877-746-0909 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-746-0909 for Customer Service. If you think this information is inaccurate or know of other ways to contact T-Mobile please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for T-Mobile.

What is GetHuman's Relationship to T-Mobile?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like T-Mobile. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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