T-Mobile Phone Number

Calling T-Mobile customer service faster by GetHuman

800-937-8997
Customer service
844-586-1308
New customers
Current Wait: 24 mins (24m avg)
Hours: Mon-Sun 6am-10pm EST
Best time to call: 7:30am
Ranked #1 of 17 contact options
7,295 customers like this number
T-Mobile customer service

T-Mobile Phone Number 800-937-8997 - by the Numbers

Phone number to dial
800-937-8997
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sun 6am-10pm EST
Best time to dial
7:30am
Navigate phone maze to a human
Say, "I don't have one" then, "New Service", then "Representative".
Average wait
24
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web or twitter or facebook
Quality of communication
65%
Quality of help
58%
Customer votes
7,295
Information last updated
Wed Dec 13 2017 10:00:00 GMT+0000 (UTC)

T-Mobile's Best Toll-Free/800 Customer Phone Number

This is T-Mobile's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a T-Mobile agent. This phone number is T-Mobile's Best Phone Number because 166,224 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-937-8997 include Complaint, Technical and Service Support, Lower my Bill, Overcharged on Bill, Cancel or Change Account and other customer service issues. The T-Mobile call center that you call into has employees from New Mexico or Texas or Philippines and is open Mon-Sun 6am-10pm EST according to customers. In total, T-Mobile has 11 phone numbers. It's not always clear what is the best way to talk to T-Mobile representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting T-Mobile

While 800-937-8997 is T-Mobile's best toll-free number, there are 17 total ways to get in touch with them. The next best way to talk to their customer support team, according to other T-Mobile customers, is by calling their 877-746-0909 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-746-0909 for Customer Service. If you think this information is inaccurate or know of other ways to contact T-Mobile please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for T-Mobile.
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