T-Mobile Phone Number

800-937-8997
Customer Service
Average hold time
24 mins waitavoid wait
Call center hours
6am-10pm EST
When calling T-Mobile
Say, "I don't have one" then, "New Service", then "Representative".
Compared to other T-Mobile support
Voted #1 phone number for T-Mobile by 244738 customers

Save time before you call T-Mobile

GetHuman collects the best phone numbers and shortcuts for companies, but we also have how-to guides for common customer issues. Or you can hire us to call T-Mobile for you and help with your issue. Start by telling us why you're calling.
Here are some reasons that other T-Mobile customers called 800-937-8997 recently:
"Account Cancellation"GetHuman-paulsbiz3d ago"I want to stop service"GetHuman-mburrous8d ago"Buy 5 GB for 5 mos. for $10"GetHuman-blvmsw12d ago
And these are some very popular reasons why other people call this T-Mobile number
Do unemployed customers qualify for T-Mobile's program?How do I get a new T-Mobile phone?How do I stop my pay as you go phone with T-Mobile?

Ready to call T-Mobile?

We called T-Mobile's phone number, tried the various choices in their interactive phone system, and recorded it for you. Click/tap on endpoints to see how to get to them, transcriptions of recorded messages, customer information required, and more.
Fastest way to a human
  • What phone number are you calling about, or say "I don't have one"
    • "I don't have one"
      • Are you looking for new service, order status, find a store, or mobile internet?"
        • "New Service"
          • Are you looking to transfer existing service, activate a prepaid phone, activate a phone in Puerto Rico, or Other?
            • "Other"
              • Do you need to buy a new SIM card?
        • "Order Status"
          • What is your order number?
            • "I don't have it"
              • Is that your order?
                • "No"
                  • What is your order number?
    • 0
      • What number are you calling about?
    • "Find a store"
    • "Mobile Internet"
      • What is the 10 digit number from your mobile device?
We have a few other tricks to try if you're calling T-Mobile, and if you are already viewing this on a phone or call-capable device, then you can click or tap below to just start a call.
Have T-Mobile call you insteadCall T-Mobile using our web-phoneDial 800-937-8997 now

Did you already call T-Mobile?

If you're already on the phone with T-Mobile, you may want to look over any tips we have for getting better results. If you already talked to a T-Mobile rep (or several), let us know if you were able to resolve your issue and how your experience was- it's how we customers push companies like T-Mobile to give better customer support.
My problem isn't fixed after calling themReview your phone call to T-Mobile support
Here are some things that other customers said after calling 800-937-8997 and talking to a T-Mobile customer service agent:
"I have no phone with service"GetHuman-ericpalm2 mons ago"Intentional fraud commited by store employees."GetHuman-rockafel2 mons ago"To complain about the horrible customer service experience with the comp..."GetHuman-simosta2 mons ago

More T-Mobile 800 numbers and support

This is the best of 16 ways to contact T-Mobile according to 3263185 GetHuman users. Below you can compare the many ways to contact T-Mobile customer service.
844-586-1308
New Customers
877-746-0909
Customer Service
877-778-2106
Pre Paid Customer Service
800-672-5390
Order Help
Live Chat
Customer Service
425-378-4000
Corporate Offices