Main T-Mobile Phone Number

T-Mobile Order Help

Call center hours
6am-10pm EST
Tools available below
When calling T-Mobile
Direct to web and telesales support department.

Order Help isn't open- now what?

Here's what you can do, even when the T-Mobile Order Help call center is closed for the night:
Hand it over to us
Instead of having to come back when they open, let us handle your issue for you and be done with it.
We guide you
Get a step-by-step guide for your problem, be ready when they open again.
Alert you when they open
We send you a note when they open reminding you their phone number, tips and shortcuts.

Call T-Mobile Order Help

Call Order Help by tapping below if on your phone, or talk to them from your browser.
Tap or click to call
Tap or click here to call (800-672-5390); Direct to web and telesales support department.
Call from your computer
Use our web-phone to save plan minutes. Use auto-pilot, record the call & other features.

Why are you calling T-Mobile Order Help?

If you tell us why you are calling, we could save you from having to wade through the phone maze to Order Help.
How do I dispute a bill with T-Mobile?How do I recover my T Mobile hotspot wifi password?How do I track a T-Mobile order or repair?Can I get a copy of my text messages and history from T-Mobile?How do I purchase a SIM card?
Not seeing your issue? Ask us.

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Want to avoid spending hours on your T-Mobile issue?

We will wait on hold, talk to as many T-Mobile agents as need be, and get back with results. Hand your issue to us!