T-Mobile Order Help Phone Number

Hold time now: 19 mins (avg 16)
Best time to call: 3:30pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to web and telesales support department.
T-Mobile's #1 Phone Number

Other customers got on the phone recently because:

Cancelled service now getting calls about bill being overdue. How do I resolve issue?
want to see the cost to cancel
I am wanting to know the cost of cancelling my service, we have called in a few times w...
Hi, I m currently using one plust * t Chinese version & want to remove unwanted languag...
I want unlock my Phone.for gsm
My phone got stolen So I need to have it reported so that somebody else cannot use it
Hi*I have beauty and laser clinic in Manly *****sydney NSW you can check our website *w...
My phone is not working. I cannot contact customer service
Would like help with placing an online order. The local store got it all mixed up and I...
I had a payment arrangement and was late paying the second installment due to family em...
I lost my phone had it shut off and they turn off all service. when asked why said...
I am unable to pay my bill online.*Customer service hung up in me because I could not u...
Help me with my issue

T-Mobile Order Help Phone Number 800-672-5390 - Info & Statistics

Phone number to dial800-672-5390
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOrder Help
Call center hours6am-10pm EST
Best time to dial3:30pm
Navigate phone maze to a humanDirect to web and telesales support department.
Average wait16
Current wait19
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication52%
Quality of help67%
Customer votes4,937
Best phone number800-937-8997
Information last updatedSun Jan 19 2020 08:00:00 GMT+0000 (UTC)

T-Mobile's 800-672-5390 Order Help Number

This T-Mobile phone number is ranked #4 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 800-672-5390 is to reach the T-Mobile Order Help department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 6am-10pm EST. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 800-672-5390 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Order Help can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Order Help department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare T-Mobile's phone numbers against each other.

Contacting T-Mobile in General

While 800-672-5390 is T-Mobile's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 52% score for their communication skills and a 67% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact T-Mobile.
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