T-Mobile Order Help Phone Number

Hold time now: 10 mins (avg 6)
Best time to call: 1:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to web and telesales support department.
This is not the most popular T-Mobile phone number (it's ranked #4). Most customers call 800-937-8997 for support: Click here for best option

Other customers got on the phone recently because:

Still having problem...*nd request*My old phone is not calling out and my new phone is...
Just contacted my carrier,TMobile, to have my phone service go to a new phone.*My numb...
I had an incredibly rude customer associate named Fahim at the west Seattle store
Question about equipment payment. My bills says both phones are completed for monthly p...
want to upgrade and trade in s** for s** ultra
Nicole Knowles is my daughter * her first name is on my phone . I want it removed. My...
we have a group of phone number and **one is missing by mistake so I want to recover th...
Why doesn't T-Mobile allow to use PO Box as a mailing address?
Refill prepaid. T-Mobile automated system does not recognize phone number. Tried websi...
Bad in store experience, need to speak with someone.
I need to activate my sim card
I got my son a prepaid t mobile phone everytime we buy the fifty dollar unlimited it wo...
I never received a call back about an issue from * week ago.
I need to speak to someone higher then a store manager to solve my issue.

Help me with my issue

T-Mobile Order Help Phone Number 800-672-5390 - Info & Statistics

Phone number to dial800-672-5390
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOrder Help
Call center hours6am-10pm EST
Best time to dial1:45pm
Navigate phone maze to a humanDirect to web and telesales support department.
Average wait6
Current wait10
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication51%
Quality of help68%
Customer votes4,935
Best phone number800-937-8997
Information last updatedTue Jan 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile's 800-672-5390 Order Help Number

This T-Mobile phone number is ranked #4 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 800-672-5390 is to reach the T-Mobile Order Help department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 6am-10pm EST. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 800-672-5390 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Order Help can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Order Help department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting T-Mobile in General

While 800-672-5390 is T-Mobile's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 51% score for their communication skills and a 68% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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