T-Mobile Customer Service Phone Number

Hold time now: 15 mins (avg 6)
Best time to call: 9:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Pressing 0-0-*-*-* (waiting at each new prompt) got me to a human rep.
T-Mobile's #1 Phone Number

Other customers got on the phone recently because:

I really think that I put in the wrong email, because I never got the confirmation emai...
I need to check on a order status
Just submitted my order for my test drive and I've been waiting for the confirmation em...
I am sure you are hearing this alot today,when I received my Tuesday deal yesterday I w...
My name is Jamie Apfel, I recently tried signing up for the T-mobile.com*test drive and...
Having trouble unlocking my phone
I purchased a Ultra Mobile PayGO Sim card and i haven't activated it and would like to...
Case * *********, I was in the process of switching from AT&T to T-Mobile when my sales...
I’m buying a phone from someone and it says T-Mobile . I want to make sure it’s paid of...
I don* 't have gas card or money my hole Facebook has a big I can't get WhatsApp or...
Sr my account is not open. Please help me .jis no. Pa account bna ha us no. Nii bta raha ha
T-Mobile has stolen from me, lied to me, skate around the issue, insist on referring to...
I payed my bill at a T-Mobile store already. It was the one on ***th.
Help me with my issue

T-Mobile Customer Service Phone Number 877-746-0909 - Info & Statistics

Phone number to dial877-746-0909
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:45am
Navigate phone maze to a humanPressing 0-0-*-*-* (waiting at each new prompt) got me to a human rep.
Average wait6
Current wait15
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication64%
Quality of help75%
Customer votes4,726
Best phone number800-937-8997
Information last updatedWed Feb 19 2020 09:00:00 GMT+0000 (UTC)

T-Mobile's 877-746-0909 Customer Service Number

This T-Mobile phone number is ranked #2 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 877-746-0909 is to reach the T-Mobile Customer Service department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 24 hours, 7 days. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 877-746-0909 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare T-Mobile's phone numbers against each other.

Contacting T-Mobile in General

While 877-746-0909 is T-Mobile's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 64% score for their communication skills and a 75% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact T-Mobile.
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