T-Mobile Customer Service Phone Number

877-746-0909
Hold time now: 17 mins (avg 7)
Best time to call: 9:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Pressing 0-0-*-*-* (waiting at each new prompt) got me to a human rep.
This is not the most popular T-Mobile phone number (it's ranked #2). Most customers call 800-937-8997 for support: Click here for best option

Other customers got on the phone recently because:

I need my puk number to open my phone
I was trying my sim card on another phone and I guess I tried too unlock the other phon...
I need the puk number so I can get bk into my phone. Ty
I locked myself out of my phone and now it's asking for my puk number.
I need to get my sprint phone onto T-Mobile towers since your merger has prevented any...
Technical support for sprint towers as this merge is ridiculous
is phone service out in Versailles, KY *****?*My cell spot always has a yellow flashing...
I just want to give a HUGE compliment to Derrick at the store **** W. Happy Valley rd i...
I want to cancel my service.
Wanting to turn on an old cell phone that takes no sim
I spoke with a TMobile rep today re my sisters monthly account to update minutes I’m no...
Mobile return, refund not issued m.
I want to know why my phone doesn’t have service in mountains and if I’m close to a str...
iphone SE. Model Number MX*D*LL*A. Software version **.*. No longer receives emails. La...

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T-Mobile Customer Service Phone Number 877-746-0909 - Info & Statistics

Phone number to dial877-746-0909
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:45am
Navigate phone maze to a humanPressing 0-0-*-*-* (waiting at each new prompt) got me to a human rep.
Average wait7
Current wait17
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication63%
Quality of help74%
Customer votes4,726
Best phone number800-937-8997
Information last updatedSat Feb 20 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile's 877-746-0909 Customer Service Number

This T-Mobile phone number is ranked #2 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 877-746-0909 is to reach the T-Mobile Customer Service department for problems like Payment Arrangement, Dispute a Charge, Update Account Info, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 24 hours, 7 days. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 877-746-0909 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting T-Mobile in General

While 877-746-0909 is T-Mobile's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 63% score for their communication skills and a 74% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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