T-Mobile Customer Support Phone Number

800-866-2453
Hold time now: 40 mins (avg 38)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Call for general customer support
This is not the most popular T-Mobile phone number (it's ranked #9). Most customers call 800-937-8997 for support: Click here for best option

Other customers got on the phone recently because:

I need to delete lines on my account and discuss phones I am paying for
I went to t-mobile shop to get new mobile...I thought of buying iphone**...it costs...
My phone has short code blocked
No internet connection since morning of April ** countless times with metro PCS and sti...
I want to stop auto payment and want it done now
Want to keep my phone number. transfer phone number to new device.
No phone no t mobile account
I bought a Samsung Galaxy S** *G and would like to transfer my SIM card to it from my c...
my phone is off and it should not br
I can't setup my T-Mobile ID, the signup page says my email address is unrecognized des...
I wad ripped of for a phone that now is on your network imei * *************** *Please...
Want to cancel service. Want to cancel the * lines we have with tmobile.
I have been waiting on hold for *t minutes and ** sec
I have unlocked lg v** att version. Phone makes call and receives calls on tmobile. But...

Help me with my issue

T-Mobile Customer Support Phone Number 800-866-2453 - Info & Statistics

Phone number to dial800-866-2453
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Support
Call center hours6am-10pm EST
Best time to dial9:30am
Navigate phone maze to a humanCall for general customer support
Average wait38
Current wait40
Rank (among phone numbers)9
Rank (overall)10
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication74%
Quality of help57%
Customer votes2,371
Best phone number800-937-8997
Information last updatedThu Apr 15 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile's 800-866-2453 Customer Support Number

This T-Mobile phone number is ranked #9 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 800-866-2453 is to reach the T-Mobile Customer Support department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 6am-10pm EST. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 800-866-2453 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Customer Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Customer Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting T-Mobile in General

While 800-866-2453 is T-Mobile's #9 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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