T-Mobile Pre Paid Customer Service Phone Number

Hold time now: 39 mins (avg 38)
Best time to call: 8:10am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt. For Prepaid Customer Service
T-Mobile's #1 Phone Number

Other customers got on the phone recently because:

want to see the cost to cancel
I am wanting to know the cost of cancelling my service, we have called in a few times w...
Hi, I m currently using one plust * t Chinese version & want to remove unwanted languag...
I want unlock my Phone.for gsm
My phone got stolen So I need to have it reported so that somebody else cannot use it
Hi*I have beauty and laser clinic in Manly *****sydney NSW you can check our website *w...
My phone is not working. I cannot contact customer service
Would like help with placing an online order. The local store got it all mixed up and I...
I had a payment arrangement and was late paying the second installment due to family em...
I lost my phone had it shut off and they turn off all service. when asked why said...
I am unable to pay my bill online.*Customer service hung up in me because I could not u...
I have a legacy prepaid plan. I filled up my minutes yesterday and didn't get enough mi...
Help me with my issue

T-Mobile Pre Paid Customer Service Phone Number 877-778-2106 - Info & Statistics

Phone number to dial877-778-2106
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingPre Paid Customer Service
Call center hours6am-10pm EST
Best time to dial8:10am
Navigate phone maze to a humanPress 0 at each prompt. For Prepaid Customer Service
Average wait38
Current wait39
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication74%
Quality of help65%
Customer votes6,006
Best phone number800-937-8997
Information last updatedTue Jan 14 2020 08:00:00 GMT+0000 (UTC)

T-Mobile's 877-778-2106 Pre Paid Customer Service Number

This T-Mobile phone number is ranked #3 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 877-778-2106 is to reach the T-Mobile Pre Paid Customer Service department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 6am-10pm EST. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 877-778-2106 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Pre Paid Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Pre Paid Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare T-Mobile's phone numbers against each other.

Contacting T-Mobile in General

While 877-778-2106 is T-Mobile's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 65% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact T-Mobile.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!