Main T-Mobile Phone Number

T-Mobile Pre Paid Customer Service

Call center hours
6am-10pm EST
Tools available below
When calling T-Mobile
Press 0 at each prompt. For Prepaid Customer Service

Pre Paid Customer Service isn't open- now what?

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Hand it over to us
Instead of having to come back when they open, let us handle your issue for you and be done with it.
We guide you
Get a step-by-step guide for your problem, be ready when they open again.
Alert you when they open
We send you a note when they open reminding you their phone number, tips and shortcuts.

Call T-Mobile Pre Paid Customer Service

Call Pre Paid Customer Service by tapping below if on your phone, or talk to them from your browser.
Tap or click to call
Tap or click here to call (877-778-2106); Press 0 at each prompt. For Prepaid Customer Service
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Use our web-phone to save plan minutes. Use auto-pilot, record the call & other features.

Why are you calling T-Mobile Pre Paid Customer Service?

If you tell us why you are calling, we could save you from having to wade through the phone maze to Pre Paid Customer Service.
How do I recover my T Mobile hotspot wifi password?How do I track a T-Mobile order or repair?Can I get a copy of my text messages and history from T-Mobile?How do I purchase a SIM card?How do I get an extension on my T-Mobile bill?
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