T-Mobile Pre Paid Customer Service Phone Number

877-778-2106
Hold time now: 49 mins (avg 38)
Best time to call: 8:10am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 0 at each prompt. For Prepaid Customer Service
This is not the most popular T-Mobile phone number (it's ranked #3). Most customers call 800-937-8997 for support: Click here for best option

Other customers got on the phone recently because:

Need help dispute charges I have been custody for ** years need better care
Hi..came in today paid bill want to cancel service but keep same number..lady gave me a...
I forgot my account pin number
I'm trying to return a phone I was within my ** days I'm out ***.** I was told I'd have...
I need to see if my phone is turned off. I’ve been in hospital for ** days with COVID...
Hello I ordered a phone. The delivery date said was Monday which someone lied . It nev...
I've the global add on but my service is still slow
My phone broke and will not turn on. I am still under contract and need a phone!!
Tmobiles stealing my money and refused to refund me.
Interested in T-Mobile Home Internet
I have Tmobile sim with me which I haven't recharged in * months and haven't used as I...
Unknown payment of -$***.** hit my credit card
I'm trying to track my new phone
My phone doesn't get service at all unless I'm outside or in my mom's room. Its not cha...

Help me with my issue

T-Mobile Pre Paid Customer Service Phone Number 877-778-2106 - Info & Statistics

Phone number to dial877-778-2106
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingPre Paid Customer Service
Call center hours6am-10pm EST
Best time to dial8:10am
Navigate phone maze to a humanPress 0 at each prompt. For Prepaid Customer Service
Average wait38
Current wait49
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or web or twitter or facebook
Quality of communication75%
Quality of help66%
Customer votes6,006
Best phone number800-937-8997
Information last updatedSat Jan 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

T-Mobile's 877-778-2106 Pre Paid Customer Service Number

This T-Mobile phone number is ranked #3 out of 10 because 130,326 T-Mobile customers tried our tools and information and gave us feedback after they called. The reason customers call 877-778-2106 is to reach the T-Mobile Pre Paid Customer Service department for problems like Update Account Info, Dispute a Charge, Payment Arrangement, Account Access, Device Support. As far as we can tell, T-Mobile has call center locations in New Mexico or Texas or Philippines and you can call during their open hours 6am-10pm EST. T-Mobile has 10 phone numbers and 16 different ways to get customer help. We've compiled information about 877-778-2106 and ways to call or contact T-Mobile with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling T-Mobile

Calling T-Mobile at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from T-Mobile Pre Paid Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with T-Mobile's Pre Paid Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting T-Mobile in General

While 877-778-2106 is T-Mobile's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-937-8997 is their best customer phone number overall, and we have put together a comparison of their 16 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach T-Mobile help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 66% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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