T-Mobile Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting T-Mobile

T-Mobile Phone Number
800-937-8997
Available: skip wait on hold
Contact T-Mobile
See the best way to reach T-Mobile customer service and compare their 11 phone numbers, live chat option, 3 help pages, twitter handle, and Facebook page.

Most common T-Mobile customer service issues

As reported by T-Mobile customers to GetHuman in the last 60 days
Complaint: 607 inquiries
Technical and Service Support: 419 inquiries
Lower my Bill: 1,568 inquiries
Overcharged on Bill: 1,269 inquiries
Cancel or Change Account: 769 inquiries
Recent customer service issues experienced by other T-Mobile customers:
"Corporate resolutions team" · 6d ago
"Switch from Verizon to tmobile" · 7d ago
"Tried to buy the LG Stylo * Plus from T-Mobile store, but only got the run around..." · 7d ago
"change and update credit card number" · 9d ago
"meds to order new phone mines got stolen" · 11d ago

T-Mobile customer reviews

2.67 out of 5 | 5,908 reviews
"TMobile will not accept my credit card because the payment and dem..." · 2d ago
"Won't accept debit card payment because it's an "overdue charge"" · 3d ago
"When I placed my order, it was under the ** day full refund if ret..." · 7d ago
"The customer service reps are not trained properly. Recently my No..." · 10d ago
"I have no phone service (* DEAD PHones) after paying an obscene am..." · 12d ago
"I changed services from AT&T to T-Mobile at the time of the sale I..." · 15d ago

About T-Mobile

If you're here looking up T-Mobile customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. T-Mobile also goes by or is associated with the names T Mobile, TMobile, T-Mobile US, Inc., T-Mobile. They are considered to be part of the following sectors and industries: telecommunications, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. T-Mobile is associated with terms like mobile communications, dsl, wireless pdas, cellular telephones, tablets, public, telecommunications, information technology & services, technology, mobile, isp, b2b, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Sprint, AT&T, Verizon Wireless. They employ 50,000 people according to customers in the know.
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