Verizon Wireless Customer FAQ

Setting up autopay with your Verizon Wireless account is pretty easy. You can use the app or enroll via the website and you can use checking account or a debit or credit card. Verizon also allows you choose the payment date, but please keep in mind that there are some rules to follow if you want to take advantage of any discounts in case you qualify.

If you decide to leave Verizon service before your contract term is complete, you may be subject to an early termination fee. The amount can vary based on your specific plan and how much time is left in the contract. It's important to review your plan details for the exact charges associated with canceling your service.

To set up a personal hotspot on your device, go to the Settings app. Look for "Network & Internet" or "Connections," and then select "Hotspot & tethering." Enable the mobile hotspot option. You can usually customize the hotspot name and password. Once activated, other devices can connect using the name and password you've set. Ensure your data plan supports mobile hotspot usage.

At Verizon Wireless, we provide several ways to get in touch with us, including the chat service. It's designed to provide quick and efficient assistance, and often faster than being on hold waiting to speak to an individual. However, you absolutely can still talk directly to a person. The link to the most up-to-date contact information is available right here on this page, if you prefer to call and talk to a customer service representative directly. This gives you the choice and flexibility to interact with us in the way you find most comfortable or convenient.

Verizon Wireless offers International Travel Plans for both short and long-term travel. These can include talk, text and data, and are available in over 200 countries. TravelPass lets you use your domestic talk, text and data allowances while traveling outside the U.S. for a daily fee. For longer stays, a Monthly International Travel Plan may be more suitable, providing a larger allowance of minutes, text and data for a 30-day period. Availability and pricing vary depending on your device and the country you're visiting. Remember to ensure your device is set up for international usage before you travel.