How Much Does It Cost to Cancel My Verizon Wireless Plan?
In a nutshell: Most Verizon Wireless customers are no longer locked into the traditional two-year service contracts, which means they may not be charged an early termination fee when canceling their service. However, an ETF may still apply if you have a wireless business plan with a linked hardware contract. It's best to check your agreement or contact Verizon to find out about any costs associated with canceling your service. Also, keep in mind that you'll still need to pay any remaining device balance and final service charges. Continue reading to learn more about the potential costs of canceling your Verizon Wireless service.
Introduction
Most Verizon Wireless customers are no longer locked into the traditional two-year service contracts, which means they may not be charged an early termination fee when canceling their service. However, an ETF may still apply if you have a wireless business plan with a linked hardware contract. It's best to check your agreement or contact Verizon to find out about any costs associated with canceling your service. Also, keep in mind that you'll still need to pay any remaining device balance and final service charges. Continue reading to learn more about the potential costs of canceling your Verizon Wireless service.
Cancellation Within 30 Days of Service Activation
Are you planning to cancel your wireless service with Verizon? If you cancel within 30 days of accepting the agreement, you may be able to return the device you purchased when signing up with Verizon rather than pay its remaining balance. However, please note that you may still be responsible for other applicable fees and service charges. An early termination fee will not apply, but any device purchased must be returned to Verizon on time or within the applicable return period.
If You Cancel After 30 Days
Did you finance your device through Verizon? This means the remaining balance becomes due if you cancel your wireless service after 30 days. Also, if you took advantage of a promotion, canceling your service may affect promotional benefits. You'll also remain responsible for any other applicable fees after service cancellation.
If you have Prepaid Service, please keep in mind that Verizon doesn't provide refunds after 30 days or once the account has been activated.
Returning Your Device to Verizon
After cancellation, Verizon may provide instructions on how to return your device or equipment. Make sure to complete the return on time to avoid additional charges on your account. You may be able to return eligible equipment at a participating UPS Store. If you prefer to return your device or equipment to a Verizon store, check with Verizon first to confirm whether the location accepts returns. If you decide to take it to a UPS Store, be sure to ask for a receipt and keep it as proof of your return.
Check Your Outstanding Balance
After returning your equipment, the next step is to check your outstanding balance with Verizon. Sign in to your account through the website or app. Go to Account Overview, enter your user ID or mobile number, and click Continue. Once signed in, go to Billing to review any remaining balance or charges on your account.
If you've canceled your service completely and returned all required equipment or devices, you may also want to contact Verizon to confirm whether any additional charges or fees apply. You can visit a Verizon store near you or contact Customer Support by phone for further assistance.
Conclusion
Still planning to cancel your wireless service? Reach out to Verizon for additional instructions on when and how to return the device or equipment and how to settle your outstanding balance. Make sure any equipment or devices you're required to return are sent back on time and in good condition to avoid additional charges. If you financed a device and cancel your service after 30 days, keep in mind that the outstanding device balance may become immediately due. Still need clarification? Contact Verizon Customer Support today.
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