In a nutshell: Do you still have prepaid balance or minutes remaining on your Verizon phone? There’s no need to purchase additional airtime when activating another device with the same phone number. Usually, activating a new device lets you keep your current prepaid balance. You may be able to complete the activation through My Verizon or with assistance from a Verizon Prepaid specialist. Continue reading for step-by-step instructions on how to activate the same phone number on another Verizon device while keeping your prepaid balance or remaining minutes. We’ll also help you contact Verizon if you need additional assistance.

Introduction

Do you still have prepaid balance or minutes remaining on your Verizon phone? There’s no need to purchase additional airtime when activating another device with the same phone number. Usually, activating a new device lets you keep your current prepaid balance. You may be able to complete the activation through My Verizon or with assistance from a Verizon Prepaid specialist. Continue reading for step-by-step instructions on how to activate the same phone number on another Verizon device while keeping your prepaid balance or remaining minutes. We’ll also help you contact Verizon if you need additional assistance.

Activate an Android Phone

If you previously used an iPhone before switching to an Android device, make sure to turn off iMessage first through your iPhone’s Settings.

Before activating your new device, it’s also a good idea to transfer or back up your files first. Depending on your account and eligibility, Verizon Cloud may allow you to store photos, contacts, videos, and other important data. You can contact Verizon to check whether Verizon Cloud is available for your account and how much storage is included. Once your files have been transferred or backed up successfully, proceed to the next step.

How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone? (Step 1)

Turn Off the Two Devices

How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone? (Step 2)

Insert Sim Card to New Device

The next step is to insert the new SIM card into your Android device. Once inserted, turn on the phone and follow the on-screen prompts to complete the Verizon activation and setup process.

The process is generally similar when switching from an Android device to an iPhone. Before starting, make sure to back up or transfer your files first. Then, power off both devices, insert the SIM card into the new iPhone, and turn it on to begin activation and setup.

If you're bringing a new device, proceed to the next step.

How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone? (Step 3)

Click Get Started

Go to Verizon's Bring Your Own Device page and click Get Started.

How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone? (Step 4)

Choose Existing Customer

How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone? (Step 5)

Sign in to Your Account

You will be asked to sign in to your account. Once logged in, just follow the on-screen instructions to complete the Bring Your Own Device process successfully. Once activation is completed, all your airtime minutes may be carried over to your new device. If you encounter any issues, we suggest contacting Verizon immediately. To contact Verizon, proceed to the next step.

How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone? (Step 6)

Contact Verizon

Should you encounter any problems with your remaining prepaid balance or need help with activation and set up, feel free to get in touch with Verizon via phone, chat, or by visiting the closest Verizon store.

Conclusion

Did you encounter any issues with transferring your prepaid balance or minutes to your new Verizon prepaid phone? In most cases, this should carry over, especially when you're activating the same phone number. Before activating a new device, though, make sure to back up your files, review compatibility requirements, and carefully follow Verizon’s activation instructions to avoid delays or activation issues. If your prepaid balance does not transfer properly or you continue experiencing problems with setup or activation, contact Verizon Customer Support for further assistance.

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How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone?