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How Do I Change My Number on My Verizon Wireless Prepay Account?

In a nutshell: With a Verizon prepaid, you can easily change your mobile number or use another number from a different carrier. It's also free as long as you do it via My Verizon. There's a $15 fee, only when you contact Customer Service to request a number change. It's better to do it by yourself to avoid incurring additional fees. Are you planning to change your mobile number soon? Continue reading for the step-by-step instructions on how to change your prepaid number or bring in another number from a different carrier.

Introduction

With a Verizon prepaid, you can easily change your mobile number or use another number from a different carrier. It's also free as long as you do it via My Verizon. There's a $15 fee, only when you contact Customer Service to request a number change. It's better to do it by yourself to avoid incurring additional fees. Are you planning to change your mobile number soon? Continue reading for the step-by-step instructions on how to change your prepaid number or bring in another number from a different carrier.

Sign in to Your Account

The first step is to log in to your Verizon account at Verizon.com. Enter your username and password and click Sign In.

Click Account

Click the Account tab to begin the number change process.

Click My Devices

Tap Change Mobile Number

Confirm the Selected Device

Choose your preferred device and click Confirm.

Click Get a New Number

Verizon will give you the option to get a new number for your prepaid account or bring another number from a different carrier. In this step, we'll select Get a New Number first.

Select Your Zip Code

The first six digits of your number is based on your zip code. The first step is to select your location or zip code.

Select the First Six Digits of Your Number

Next, select the first six digits of your new number. You need to also select the date you want to change your number. Then, click Continue.

If you choose the current date, you'll be able to use your number immediately.

Choose the Last Four Digits of Your Number

The next step is to pick the last four digits of your new number. If you want to see more available numbers, Verizon will give you up to six searches. After six searches, you'll have to wait 24 hours to search for new numbers.

After choosing the last four digits of your new number, click Continue.

Click Submit

Make sure to review the number change before clicking Submit. Note that after submitting the new number, you will no longer be able to use the previous number. It can also no longer be retrieved.

On the next page, you'll see instructions on how to use your new number. Do you want to use a mobile number from another carrier? Proceed to the next steps.

Click Bring Another Number

Check Eligibility

Enter the number you want to transfer and click Check Eligibility to determine if you can transfer it.

Fill Out the Form

Fill out all the required details about your old account with another carrier. Make sure you are the authorized signer's name. You will also be asked to enter the account number of the mobile number you want to use and a PIN, if applicable. After filling out all the details, click Continue. Before clicking Continue, don't forget to check the box that says you are authorized to switch to another provider.

Review and Submit

Review the number change before clicking Submit.

Conclusion

Were you able to change your mobile number? Note that the number change process may take up to 24 hours. Once approved, you will get a message on what to do next to complete the transfer.

If you've been receiving excessive spam or have privacy concerns with your current wireless prepaid number with Verizon, it may be best to change it. Just follow the steps above to change your number. If you have further questions or need additional assistance, don't hesitate to contact Customer Support.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Verizon Wireless Prepaid

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