How Do I Upgrade My Verizon Wireless Plan?

If you are looking to upgrade your Verizon Wireless plan, several options are available. You can call customer service, visit a Verizon store in person, or use the website or app to select a new plan. Additionally, you can also send an email or write a letter to the customer service department for help upgrading your account. Whatever method you choose, it's easy and straightforward to upgrade your Verizon Wireless plan.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

As the world changes, communication methods have advanced, helping us connect with family and friends. Along with that, our data needs grow as we consume more content than ever before. So, it's no wonder that you might be considering upgrading your wireless plan. Verizon is one of the leading providers in the United States, and they offer a few different ways to upgrade your service. If you have Verizon Wireless and want to upgrade your plan, you can do a few things. Here are some tips.

Call Customer Service

The best way to upgrade your Verizon Wireless plan is to call customer service. The customer service number for Verizon is available on their website. When you call, a customer service representative will be able to help you figure out which plan would be the best for you and your needs. They'll also be able to walk you through the process of upgrading your account and answer any questions you might have.

Use the Verizon Wireless Website

If you'd rather not call customer service or you don't have time to wait on hold, you can also upgrade your Verizon Wireless plan by using the website.

  1. The first step is to log in to your account.

  2. Once logged in, click on the "My Plans & Services" tab. You should see an option that says "Change Plan."

  3. Click on that, and you'll be able to select the new plan you want.

Stop by a Verizon Store

If you want to upgrade your Verizon Wireless plan in person, you can always stop by a Verizon store. The employees there can help you figure out which plan is best for you and then walk you through upgrading your account. This is a good option if you have questions that you want answered in person or are not comfortable doing it online.

Send an Email

Another option is to email to customer service. You can find the customer service email address by logging into your account and going to the "Contact Us" page. You'll be able to select "Email Us" and fill out a form with your question. In your email, be sure to include that you'd like to upgrade your plan, and a customer service representative will get back to you.

Use the Verizon App

You can also upgrade your Verizon Wireless plan directly from the Verizon app.

  1. Simply download the app to your smartphone and log in.

  2. Once you're logged in, click on "Manage Account" and select "View Plans & Services."

  3. From there, you should be able to see all the available plans and choose the one you want.

The app is available for both Android and iOS devices, so you can upgrade your plan on the go.

Write to Verizon

If you want to upgrade your Verizon Wireless plan but don't want to do it online or over the phone, you can always write a letter. Simply address your letter to the customer service department and include your account number, what plan you have now, and what plan you'd like to upgrade to. You can find the mailing address on the Verizon website or by calling customer service.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Upgrade My Verizon Wireless Plan?

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