Verizon Wireless Phone Number
Support for Verizon Wireless Customers
of 6 numbers
They call you instead
No waiting on hold. Free.
Press 2 then 0# then 0 then 0 then 0# then 0#. EXISTING CUSTOMERS press 1 then press 4, then say "Customer Service" then wait and enter last four of social security number.
unknown hold time
call Mon-Fri 6am-11pm, Sat-Sun 7am-4pm CST
#1 of 6 phone numbers
#1 overall of 11 ways to reach Verizon Wireless
Latest tips for calling Verizon Wireless from other customers
as of 8/17, this number seems to try to force you to use a mobile app or web site. To get human, I needed to use the international support number
11 days ago
Some tips: When you call this number you'll be asked to key in the wireless number you are calling about. After that you'll be sent to a Main Menu. Press 3 for Technical Support. At the prompt, say "Customer Service". It may ask for your billing password (usually a four-digit number), for "security purposes,". You are then put in the queue. If you aren't fully satisfied by the representative who answers the call, ask to speak with a supervisor, and be persistent and patient. I found that the supervisor was much clearer in answering questions, more knowledgable about details, and had a more proactive problem-solving approach. The agent may not be able to connect you immediately, but be persistent. You may have to go through several waits on hold listening to music. But, if you politely insist, the agent WILL eventually connect you, or have the supervisor call you back. I opted for the latter, and it only took 10 min. When you're finished, ask the supervisor to text you his/her e-mail address. Having that address can be a time-saver down the road.
16 days ago
as of 8/10/15 a Verizon phone service rep told me to keep hitting "9" and it will bring you to a rep.
18 days ago
as of 8/4/15, once you press 2, then 0 it hangs up on you :^(
24 days ago
Add your tip for others
Where to next?
Compare with other Verizon Wireless phone numbers
Compare all Verizon Wireless contact info
Read or write Verizon Wireless reviews
Find another company phone number
Contact a Company
Report a Problem
Review a Company
Make a Suggestion
Send us Feedback
© GetHuman LLC, 2015
Yes- please help
TOP REASONS FOR CALLING Verizon Wireless
How can I upgrade my cell phone?
How do I reach the CEO of Verizon Wireless, Daniel Mead?
I am trying to reach Daniel Mead, CEO of Verizon Wireless.