Verizon Wireless Customer Service Phone Number

*611
Hold time now: 19 mins (avg 8)
Best time to call: 10:00am
Free: Call Without Hold Time
New customers: 888-910-4366
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Dial number from cellphone for Prepaid customer service
This is not the most popular Verizon Wireless phone number (it's ranked #5). Most customers call 800-922-0204 for support: Click here for best option

Other customers got on the phone recently because:

Need my new credit card validated so can pay my bill. Online tells me card is not valid...
I want to pay my bill online but my account is frozen. Please help me talk to a live person
Need help setting up travel pass
My phone normally rings when I get a call. Yesterday I was called from ***-***-**** and...
My cable box sometimes spontaneously reboots
My wireless phone says no service and I paid my Bill on ****** $**.** confirmation *WV...
No connection to service, is happening a lot lately. Once I do a restart it fixes it f...
Do I get a discount for auto pay
How do I cancel-stop my service on my wireless cell phone?
My bill is too high you guys are such crooks I’m done with Verizon
I want to suspend my phone number ending in **** as to it has been stolen !!!! Thank yo...
I do not want and never requested on line billing I need a paper bill sent time or I am...
I bought $** prepaid for a months service on a Verizon phone I had and they were suppos...
I am having trouble activating my new phone numbers. I purchases two prepaid plans, ord...

Help me with my issue

Verizon Wireless Customer Service Phone Number *611 - Info & Statistics

Phone number to dial*611
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:00am
Navigate phone maze to a humanDial number from cellphone for Prepaid customer service
Average wait8
Current wait19
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or chat or web or facebook or twitter
Quality of communication88%
Quality of help71%
Customer votes7,815
Best phone number800-922-0204
Information last updatedSat Feb 27 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Verizon Wireless's *611 Customer Service Number

This Verizon Wireless phone number is ranked #5 out of 7 because 179,604 Verizon Wireless customers tried our tools and information and gave us feedback after they called. The reason customers call *611 is to reach the Verizon Wireless Customer Service department for problems like Cancel or Change Account, Device Support, Account Access, Dispute a Charge, Lost or Broken Phone. As far as we can tell, Verizon Wireless has call center locations in New York or New Jersey or Georgia or India and you can call during their open hours 24 hours, 7 days. Verizon Wireless has 7 phone numbers and 12 different ways to get customer help. We've compiled information about *611 and ways to call or contact Verizon Wireless with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon Wireless

Calling Verizon Wireless at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Wireless Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon Wireless's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon Wireless in General

While *611 is Verizon Wireless's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-922-0204 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon Wireless help by calling them, is that other customers give their customer support at this number a 88% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon Wireless Contact Info

Help from a Live Expert

We've partnered with a West Coast-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert who can help you now.
Chat with a Technician

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!