Verizon Wireless Customer Service Phone Number

Hold time now: 16 mins (avg 6)
Best time to call: 10:00am
New customers: 888-910-4366
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Dial number from cellphone for Prepaid customer service
Verizon Wireless's #1 Phone Number

Other customers got on the phone recently because:

I am trying to log into my verizon rewards. I am the main person in which I signed up f...
activate both sim lines on my new iphone
I would like to pay my bill, but when I call the *PMT I have to get an access code text...
My phone storage is almost full. Why can't I move my photos and albums to my sd card? W...
Internet service has been down for two days. Not sure what the issue is. The modem seem...
I paid my account in full and I still have not wifi the only thing I pay for. **I want...
I have terrible Verizon coverage in my area. I would like to know if Verizon can send m...
I'm not an existing customer. I am buying my daughter a new phone. Can she get trade in...
Ported to invisible, want to come back.
A hard credit check is on my Equifax report feom dec ** **** n i did not do it. I made...
I would like to find my passcode for my account. Thanks
I want to use my turn number and have it activated on my old SIM card
Talk on phone with tech support cause my cellular don’t work
Rates for the phone in Mexico
Help me with my issue

Verizon Wireless Customer Service Phone Number *611 - Info & Statistics

Phone number to dial*611
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:00am
Navigate phone maze to a humanDial number from cellphone for Prepaid customer service
Average wait6
Current wait16
Rank (among phone numbers)5
Rank (overall)6
Alternate methodsphone or chat or web or facebook or twitter
Quality of communication50%
Quality of help73%
Customer votes7,816
Best phone number800-922-0204
Information last updatedWed Feb 19 2020 08:00:00 GMT+0000 (UTC)

Verizon Wireless's *611 Customer Service Number

This Verizon Wireless phone number is ranked #5 out of 7 because 179,604 Verizon Wireless customers tried our tools and information and gave us feedback after they called. The reason customers call *611 is to reach the Verizon Wireless Customer Service department for problems like Cancel or Change Account, Device Support, Account Access, Lost or Broken Phone, Dispute a Charge. As far as we can tell, Verizon Wireless has call center locations in New York or New Jersey or Georgia or India and you can call during their open hours 24 hours, 7 days. Verizon Wireless has 7 phone numbers and 12 different ways to get customer help. We've compiled information about *611 and ways to call or contact Verizon Wireless with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon Wireless

Calling Verizon Wireless at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon Wireless Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon Wireless's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon Wireless's phone numbers against each other.

Contacting Verizon Wireless in General

While *611 is Verizon Wireless's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-922-0204 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon Wireless help by calling them, is that other customers give their customer support at this number a 50% score for their communication skills and a 73% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon Wireless.
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