How Can I Add People to My Verizon Wireless Account

Verizon wireless provides account owners with the chance to add members on their account. They can delegate the roles; account manager or account member. You can add up to three account managers with the restriction concerning the change of account password.

Adam Goldkamp is the editor / author responsible for this content.
Nov 20, 2019

On Verizon, there are three levels of roles; therefore, it is possible to add people to your Verizon account.

The three levels of roles include:

  • Account owner
  • Account manager
  • Account member

However, there are requirements to take advantage of this service:

  • This service does not apply to the members with prepaid accounts.
  • When adding an account manager, the account should be active for atleast 30 days before assigning the role.
  • You have to have an active subscription to user control
  • Access of the user control has a limit; only the account owner or an account manager has full access.

An account manager is a person you delegate the role of managing your account to. He/she has unlimited access to the account. However, the account manager cannot change the password to your billing account or remove other account managers.

An account member can make payment to the account and view the balance on data, texts and calls. However, the member cannot change plans, add or remove members.

How to Add an Account Manager to Your Account

Follow the procedure below to add an account manager on your account:

1. Visit the My Verizon app on your phone or log in to your account from the Verizon website

2. On the menu on the top right, click on the profile

3. Select add account manager

4. If you do not have a billing password, you must create one. If you have a password, fill it in. The account manager will require it to manage your account.

5. Fill in at least two names of the person you intend to add as your account manager

6. Add their email address

7. If there are several numbers on your account, a drop-down menu with the numbers appears. You can click on the person's phone number if it appears in your account. If the account manager's number is not in your account, scroll down on the drop-down menu and select the tab labelled No Number on Account.

8. Press on add at the bottom of the page

9. It will require you to review and accept the terms and conditions of adding an account manager before proceeding. Once you read through the terms, click on, agree.

10. It redirects to another page for verification. You can put either your phone number or email address,

11. There is a confirmation code sent to you via email or phone. Input the code to verify,

12. After a short time, you will receive a confirmation message on the successful addition of the account manager for your account.

How to Add a Member to Your Account

The account owner or account managers are the only ones who can add new members to the account.

Follow the following steps to add a member on your Verizon account

1. Open the My Verizon App on your phone or log in to your Verizon account from a browser

2. Click on My Plans & Services on the menu to your right. Click on the tab labelled Manage Verizon Family Safeguard &Controls.

3. A page rolls out and on the list, find and click on the tab labelled View & Manage Dashboard.

4. Click on the Settings then follow to press on the Nicknames & Roles.

5. Enter the name of the person you intend to add then their role from the drop-down menu.

6. At the bottom, click on Save my changes.

For more information on how you can add people to your Verizon account, you can contact the Verizon Customer Support team.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Add People to My Verizon Wireless Account guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon Wireless

Asked 5 years ago
Viewed 4,148,703 times
Verizon Wireless
How can I add people on my Verizon Wireless account
contact Verizon customer support team

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!